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Agreement with Patrol Solutions, LLC for Security Guard Services for Downtown Santa <br />Ana and Civic Center area <br />November 16, 2021 <br />Page 2 <br />2 <br />2 <br />2 <br />2 <br />The proposals were evaluated by a rating committee composed of representatives from <br />the following departments: Community Development Agency, Public Works Agency, <br />Parks & Recreation Agency, and the Santa Ana Police Department. The evaluations were <br />based on several criteria including: overall understanding of the required services in <br />DTSA, experience of firm and personnel, reasonableness of cost, and references. The <br />maximum score was 100 points. Table 1 below provides the ranking of the top proposals. <br />Rank Proposer Non-Responsive <br />1 Patrol Solutions, LLC Access Control Security, Inc. <br />2 Lyons Security Service, Inc. American Shield Private Security, Inc. <br />3 Absolute International Security Global Security <br />4 Alltech Industries, Inc. Alpha Omega Security Services <br />5 American Guard Services, Inc. United Security Specialist <br />6 Universal Protection Service, LP <br />dba Allied Universal <br />Upland Group USG <br />7 Arya dba United Security Services <br />8 Triton Global <br />9 Knowledge Stack dba Execushield <br />10 Allied Consulting & Security <br />Services <br />11 A.G. Coast dba CA Panther <br />12 Command International Security <br />Services <br />13 ABA Protection <br /> <br />The evaluation committee determined that Patrol Solutions, LLC was the top proposer <br />and received the highest overall ranking as a result of their proposal and oral <br />interview/presentation. <br />Patrol Solutions, LLC presented a quality proposal and diligently addressed their <br />proposed operations plan, had the most reasonable cost for the services, and are familiar <br />with the area’s needs. Although this will be Patrol Solutions, LLC’s first agreement with <br />the City, they are proposing to help the City promote safety, security, provide real-time <br />incident reporting, have on-call staff as needed, and provide a positive approach to <br />visitors, residents, and businesses. Furthermore, Patrol Solutions, LLC has committed to <br />working in tandem with the Santa Ana Police Department as well as City Hall staff to <br />adapt to the needs of DTSA and Civic Center area. <br />Patrol Solutions, LLC has been in business since 2010 and has provided similar services <br />to the following municipalities: Arts District in Los Angeles Business Improvement District <br />(BID), Chinatown BID in Los Angeles, City of Inglewood, and City of Glendale. Their <br />expertise and familiarity with areas similar to DTSA serve as a good fit for the City’ <br />downtown business district. Moreover, they offer excellent customer service, quick