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Detailed Plan of Proposed Services <br />Contact <br />Monitor Collect <br />Enforce <br />Our proprietary technology, experienced, professional staff, and optimized processes will continue <br />providing the successful identification, regulation, monitoring, and outreach of at-risk properties that <br />meet each participating municipality's enacted ordinances or as amended from time to time. Some key <br />capabilities include: <br />Identify <br />We utilize data such as city and county records, public filings, utility bills, census data, and <br />more to identify the responsible parties for all at-risk properties. <br />@· We notify all responsible parties of their obligation to register and will supply the community <br />with all the most up-to-date contact information to be used for future compliance outreach. <br />Contact <br />@· Collect and remit all fees, fines, and late fees to the City mid-month for the previousmonth, <br />less the agreed administrative fees. <br />Collect <br />Enforce <br />Monitor <br />We provide Enforcement Reports which allow the community to cite, fine, or begin the <br />enforcement or code violation process. We also reconcile registrations collected by each <br />municipality to determine non-compliant listings. <br />•We monitor for all identified "at-risk" properties, accurate and current responsible party <br />contact information.•We view current property risks and compliance status and analyze property risk trends. <br /> -• • <br />We provide the City with easy-to-use reports that can be viewed, customized, and downloaded\e,J on demand by the City at any time. <br />support • We provide ongoing support to responsible parties and City staff via web meetings, tutorials, <br />training, phone, support tickets, and live chat on the website.