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<br />Page 5 of 7 <br /> <br />And finally, the WORK Center is committed to serve its local employer customers at the <br />highest level possible has benefited both job seeker and employers. Staff is committed to <br />100% employer satisfaction and responds to all local employer job openings and screen and <br />supply strong job candidates to the prospective employer either through internal sources or <br />through partner referrals. Local employers know that they will get fast, responsive results <br />from the WORK Center staff. <br />The Santa Ana Workforce Development Board have discussed possible procurement of <br />Career Services and felt they would have little control over the level or responsiveness or <br />commitment to employer services, concerned with actual delivery of client services as well <br />as having them struggle with maintaining the reputation for delivering on its promises <br />which in the long run could jeopardize the benefits to both participants and employers. <br /> <br />3. Describe the Basic and Individualized Career Services the Local Board or administrative <br />entity will provide as well as their past experience providing these services. <br />The following basic career services are provided at the WORK Center: <br />Orientation Initial assessment Job search and placement assistance <br />Job fair information Assistance with resumes Info on training providers <br />Resume workshops Job search workshops Referrals to partner agencies <br />Use of resource room Provision of LMI data UI and SSI general information <br />Financial Aide Info Support Services Info On site employer recruitments <br /> <br />Individualized career services provided at case management level include: <br /> <br />Individual counseling Career guidance/planning Referrals to apprenticeships <br />Skills assessment Interest and aptitude testing Referrals to training programs <br />WEX/Transitional jobs Development of IEP Referrals to WIOA Title IB training <br />Referral to job corps ABE/ESL classes Referrals to Adult Ed. <br />On-the-job training Customized training <br /> <br />The WORK Center has successfully provided all the services listed above and met or <br />exceeded state performance goals since 1987 to present under federal workforce grants <br />JTPA, WIA, and now known as WIOA. <br /> <br />EXHIBIT 1