Item 13 - Approve Continuation as a Career Services Provider

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Page 6 of 7 4. Provide the Local Area's performance outcomes for each of the last two Program Years (PY 18-19 and 19-20) and evidence that the Local Board or administrative entity is qualified to provide Adult and Dislocated Worker Career Services, including testimonials that speak to the effectiveness and efficiency with which the Local Board or administrative entity has provided or can provide those services. The WORK Center and the partners that comprise the one-stop operations have been very successful in the past in providing career services to job seekers in the community. WORK Center staff is very knowledgeable of the WIOA program requirements and have a proven history of meeting or exceeding performance goals. The table below illustrates the past three years of the Santa Ana WORK Center performance history under the Workforce Investment Act: WIOA Goal vs Actual Performance Outcomes Santa Ana WORK Canter Adult and Dislocated Worker Career Services Programs WIOA Goals 2018- 19 Actual 2018- 19 Goals 2019- 20 Actual 2019- 20 Adult Employment Rate 2nd Qtr. After Exit 64.0% 61.5% 66.0% 69.0% Employment Rate 4th Qtr. After Exit 60.5% 69.3% 62.5% 64.3% Median Earnings 2nd Qtr. After Exit $5,200 $6,834 $5,600 $6,094 Credential Attainment within 4th Qtr. After Exit 53.0% 58.1% 54.0% 87.8% Dislocated Worker Employment Rate 2nd Qtr. After Exit 68.0% 71.9% 69.5% 69.6% Employment Rate 4th Qtr. After Exit 63.5% 72.0% 65.0% 70.7% Median Earnings 2nd Qtr. After Exit $7,450 $9,331 $7,600 $10,215 Credential Attainment within 4th Qtr. After Exit 57.0% 61.1% 58.0% 83.6% 5. Attach documentation (signed and dated letter) that the members of the Local Board and other relevant parties (e.g., Board of Supervisors) reviewed the information provided in the application and approved the request in a public meeting. Attached are copies of the agendas for the Santa Ana Workforce Development Board and Santa Ana City Council where action was taken to approve continuation as the Career Service Provider for Adult and Dislocated Worker WIOA funds and directed staff to submit the PY 2021-25 Application as such to the California Workforce Development Board. 6. Attach documentation of internal controls, conflict of interest, and firewall policies. EXHIBIT 1