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Santa Ana 2020 Urban Water Management Plan <br />arcadis.com <br />9-2 <br />Limits on washing vehicles <br />Commercial lodging establishments must provide guests option to decline daily linen services <br />Restaurants required to use water conserving dish wash spray valves <br />Obligation to fix leaks, break, or malfunctions <br />No installation of single pass cooling systems <br />Commercial car wash systems <br />No excessive water flow or runoff <br />No installation of non-recirculating water systems in commercial car wash and laundry <br />systems <br />No watering during or within 48 hours of measurable rainfall <br />No irrigation of ornamental turf on public street medians with potable water <br />Limit on irrigation with potable water of landscapes outside of new construction <br />In an event of a water supply shortage, the ordinance further establishes six levels of water supply <br />shortage response actions to be implemented during times of declared water shortage or declared water <br />shortage emergency, with increasing restrictions on water use in response to worsening drought or <br />emergency conditions and decreasing supplies. The provisions and water conservation measures to be <br />implemented in response to each shortage level are described in the Water Shortage Contingency Plan <br />(WSCP) located in Appendix H of this 2020 UWMP. The City’s water conservation ordinance is included <br />in Appendix D of the WSCP. The City maintains active water wasting prohibition measures at all times <br />and has the ability to implement additional measures as water conservation needs dictate <br />The City maintains active water wasting prohibition measures at all times and has the ability to implement <br />additional measures as water conservation needs dictate. In 2015, as a result of the Governor’s drought <br />mandates, the City began to track its water wasting prohibition enforcement activities. On June 2, 2015 <br />the City declared a Phase 2 water supply shortage in Resolution No. 2015-025 by formally requiring all <br />water consumers to reduce use by 12% relative to their 2013 consumption. Additionally, on August 4, <br />2015, a water wasting penalty rate was established by Resolution No. 2015-047. This new penalty rate <br />permits City staff to penalize those users not meeting their water use reduction targets of 12%. The City <br />of Santa Ana as a whole has been meeting its State mandated target; as a result the City has yet to <br />impose any monetary penalties on any of its users. The City has communicated the water wasting <br />prohibitions and water conservation measures via various communication outlets available including <br />messaging on water bills, bill inserts, bill envelopes, the City website, bus shelter advertisements, City <br />newsletters, pole banners across the City, and a water conservation booth at community events. As a <br />result, in 2015 the City received 1,064 water waster complaints: a dramatic increase from prior years. The <br />City intends to continue both its water waste enforcement efforts and water conservation messaging in <br />the future; however, the intensity of both activities will be directly related to the level of water conservation <br />required to meet stated use reductions.