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Santa Ana 2020 Urban Water Management Plan <br />arcadis.com <br />9-4 <br />Table 9-2: Water Tier Allocations Effective January 1, 2020 <br />9.1.4 Public Education and Outreach <br />The City administers its own public education and outreach program and develops, coordinates, <br />and delivers a substantial number of public information, education, and outreach events aimed at <br />elevating consumer awareness and understanding of current water issues as well as efficient wat <br />er use and water­saving practices, sound policy, and water reliability investments that are in the b <br />est interest of the region. These efforts encourage good water stewardship that benefit all City res <br />idents, businesses, and industries across all demographics. The City also collaborates with MWD <br />OC and their educational programming. Several examples are shown in Figures 9­1 to 9­8.