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<br /> 3 <br />The local boards are committed to working with AJCC partners to identify strategies to increase <br />access during and after the pandemic. Hybrid and virtual methods utilized during the pandemic <br />may be incorporated in the service delivery model post-pandemic to support individuals who <br />prefer to access services without going into a One-Stop Center location. This delivery model can <br />help individuals who may have barriers such as transportation and childcare. However, a virtual <br />delivery model has also created obstacles for individuals who struggle with technology and do <br />not have access to a computer or broadband service. <br /> <br />Before the pandemic, Orange County Workforce Development Board started developing a <br />comprehensive virtual One-Stop Center and is still working to that end. The virtual One-Stop <br />Center delivery system will use a customized learning management system (LMS) that provides <br />the local boards and AJCC partners with a single system for the online delivery of services. The <br />LMS system will help jobseekers access job search assistance, training, and essential support <br />services from the safety of their homes. Also, employers may conduct virtual hiring events and <br />access AJCC support from virtually anywhere. The system provides an additional point of access <br />to Orange County residents, including those in remote areas, increasing overall access to services. <br />Currently, orientations, workshops, and rapid response events are delivered online. In some <br />cases, in-person classes are conducted with limited numbers of people. AJCC educational <br />partners are providing instruction online. During stakeholder meetings, some providers <br />expressed that they will likely continue with a blended training model that includes online and <br />in-person training. Some of the boards and AJCC partners have internet hotspots, laptops, and <br />Chrome books available for program participants to use. However, there is a greater need for <br />additional devices to support access. The boards continue to serve employers with modified <br />hiring events that include controlled on-site hiring events and virtual job fairs using the Premier <br />Virtual platform. <br /> <br />Lastly, Orange County has purchased a wheelchair-accessible mobile unit that will be a One-Stop <br />Center on wheels. The mobile unit has twelve computers and a monitor on the outside used for <br />outdoor orientations and workshops. It is available for the boards and system partners to use to <br />serve the community. The unit will be dispatched to community events, libraries, partner <br />agencies, and parks. It will also be used to outreach to targeted communities and reach remote <br />areas that are not near a comprehensive One-Stop Center. <br /> <br />2AIV. How the Local Board and AJCC partners will coordinate workforce and <br />education activities with the provision of appropriate supportive services. <br />The local boards have a supportive services policy that outlines resource and services <br />coordination. Supportive services provide participants with assistance like child care, bus passes, <br />gas cards or mileage reimbursement, work attire, occupational license fees, school supplies, and <br />work tools. These are some of the supportive services provided that enable an individual to <br />engage in WIOA career and training activities. Case managers work directly with clients to <br />address any barriers to participating in career or training services, including barriers that can be <br />mitigated through supportive services. If the case manager determines a need and supportive <br />services cannot be obtained through other programs, they can provide the support. In that case, <br />EXHIBIT 1A