Item 24 - Regional and Unified Local Workforce Plan for PY 2021-24

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9 2C. WIOA TITLE I COORDINATION 2CI. Training and/or professional development that will be provided to front-line staff to gain and expand proficiency in digital fluency and distance learning. The onset of the pandemic and stay-at-home orders, has resulted in staff using more digital tools out of necessity. These immediate changes have dictated that local boards move quickly, and many of these tools were adopted by individual staff members with very little training or direction. All staff members were required to use technology and were digitally literate before the pandemic, and as they have engaged in immersive learning they are moving towards digital fluency. The local boards have supported current efforts by providing an environment that allows staff time for self-directed learning with online videos created for product use. Staff members have taken the time to master products and delivered and produced training videos to help their co-workers gain knowledge. Staff is encouraged to support each other in navigating new digital tools. As we advance, the local boards will add digital tools to the existing training and professional development strategy. Digital fluency is a foundational aspect of productivity, which can enable staff to perform more effectively. The local boards will work towards creating a culture of digital fluency with increased training in this area. They will provide targeted assistance and training to staff who need more help in adopting or contextualizing the use of digital tools within their job duties. 2CII. Training and/or professional development that will be provided to front-line staff to ensure cultural competencies and an understanding of the experiences of trauma-exposed populations. Staff training and professional development is a high priority for the local boards. The local boards and AJCC partners work together to provide front-line staff training. The Orange RPU has a training plan that includes a host of training, including cultural competence and trauma- informed care. The Orange RPU has successfully collaborated with partners and other organizations and leveraged training in the region. Any training hosted by the local board is open to partner staff and organizations in the Orange County Leadership Council. 2CIII. How the Local Board will coordinate workforce investment activities carried out in the Local Area with statewide rapid response activities, as outlined in WSD16-04 - Rapid Response and Layoff Aversion Activities. The Anaheim, Santa Ana, and Orange County Workforce Development Boards continue to support stateside rapid response activities by providing rapid response and layoff aversion services to businesses and outplacement services to dislocated workers in the region. Rapid Response teams offer services to employers and workers affected by layoffs and mass closures in the Orange County region. The rapid response team is made aware of large layoffs through California’s Worker Adjustment and Retraining Notification (WARN) system. Local boards also receive notice of smaller layoffs from AJCC partners, chambers of commerce, industry association meetings, and news outlets. EXHIBIT 1A