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Library <br />https://www.santa-ana.org/library <br />Item # 24 <br />City of Santa Ana <br />20 Civic Center Plaza, Santa Ana, CA 92701 <br /> Staff Report <br />March 16, 2021 <br />TOPIC: Radio Frequency Identification System at the Library <br />AGENDA TITLE: <br />Approve an agreement with Invengo American Corp for a Radio Frequency Identification <br />system at Main and Newhope Branch Library for a total amount not to exceed $82,284.94 <br />(General Fund) <br />RECOMMENDED ACTION <br />Authorize the City Manager to execute an agreement with Invengo American Corp for a <br />term of March 16, 2021 to March 15, 2024 for an Radio Frequency Identification (RFID) <br />system to include a tagging project of all library materials and for the purchase of two self- <br />checkout kiosks, eight Circulation Assistant pads, and four security gates at the Main and <br />Newhope Branch Libraries for $72,280.54, a two-year software and hardware service <br />support plan for $7,016, and a contingency fund for additional RFID tags or any <br />services/equipment needs for $2,988.40, for a total amount not to exceed $82,284.94 to <br />be funded by the General Fund, subject to non-substantive changes approved by the City <br />Manager and City Attorney. <br />DISCUSSION <br />The Library currently uses a barcode and electromagnetic (EM) system in all library <br />materials and equipment. This system relies on outdated sensitizing and desensitizing <br />stations along with electromagnetic sensing security gates for inventory control. The <br />Library’s existing EM-Based equipment is antiquated, inefficient and out of warranty. It is <br />expensive to repair due to poor condition, age, and the lack of a service contract. The <br />new standard for modern public libraries utilizes a Radio Frequency Identification (RFID) <br />system. <br />The advancements of RFID provide significant opportunities for the Library to improve <br />services by offering self-service options for patrons, especially during COVID-19. RFID <br />also greatly improves customer service to Santa Ana residents by reducing checkout <br />times at public service counters, and provides more accurate statistics relating to patron <br />usage. RFID has also proven to be the industry standard in providing inventory control <br />for libraries by acting as a “smart” barcode that can be programmed to hold more <br />information than a regular barcode, including detailed data about library materials and