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Library https://www.santa-ana.org/library Item # 24 City of Santa Ana 20 Civic Center Plaza, Santa Ana, CA 92701 Staff Report March 16, 2021 TOPIC: Radio Frequency Identification System at the Library AGENDA TITLE: Approve an agreement with Invengo American Corp for a Radio Frequency Identification system at Main and Newhope Branch Library for a total amount not to exceed $82,284.94 (General Fund) RECOMMENDED ACTION Authorize the City Manager to execute an agreement with Invengo American Corp for a term of March 16, 2021 to March 15, 2024 for an Radio Frequency Identification (RFID) system to include a tagging project of all library materials and for the purchase of two self- checkout kiosks, eight Circulation Assistant pads, and four security gates at the Main and Newhope Branch Libraries for $72,280.54, a two-year software and hardware service support plan for $7,016, and a contingency fund for additional RFID tags or any services/equipment needs for $2,988.40, for a total amount not to exceed $82,284.94 to be funded by the General Fund, subject to non-substantive changes approved by the City Manager and City Attorney. DISCUSSION The Library currently uses a barcode and electromagnetic (EM) system in all library materials and equipment. This system relies on outdated sensitizing and desensitizing stations along with electromagnetic sensing security gates for inventory control. The Library’s existing EM-Based equipment is antiquated, inefficient and out of warranty. It is expensive to repair due to poor condition, age, and the lack of a service contract. The new standard for modern public libraries utilizes a Radio Frequency Identification (RFID) system. The advancements of RFID provide significant opportunities for the Library to improve services by offering self-service options for patrons, especially during COVID-19. RFID also greatly improves customer service to Santa Ana residents by reducing checkout times at public service counters, and provides more accurate statistics relating to patron usage. RFID has also proven to be the industry standard in providing inventory control for libraries by acting as a “smart” barcode that can be programmed to hold more information than a regular barcode, including detailed data about library materials and