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e o <br />e ogp <br />Zf i <br />Firm & Team Experiencef, <br />Exhibit 3-1: PMO Organizational Chart. <br />Our PMO is staffed to provide rapid receipt and responses to resource requests, as well as continuous <br />management of awarded positions. <br />PresidentlCEO <br />Paul Ramezani <br />Intratek COO <br />PMO Office <br />Human Recruiting Vchnical SmEi [ Account Finance <br />Resources Management <br />Resource Manager Engagement Manager <br />Tim Sullivan JefFrev Hunter <br />Recruiting Team , [Assigned Resou <br />Contract <br />on <br />In addition to the engagement manager and dedicated recruiting team, the PMO <br />incorporates SMEs and administrative support personnel. Our approach embeds PMI/PMP <br />and Six Sigma capabilities in our plan for managing each awarded position and provides <br />formal planning and control methods that are comprehensive, integrated and well <br />documented. Our processes ensure the full lifespan of every awarded position — from <br />resource request to candidate submittals to City acceptance to closeout — receives the <br />attention of our executive leadership staff. We view contract management as more than just <br />a contractual requirement; it is an integral part of our business process, and one that requires <br />regular communication with clients to review progress and status. <br />Our key PMO members have the leadership skills and experience managing similar <br />contracts needed to deliver high -quality personnel. We selected our key PMO members to <br />provide the City with a team whose combined experience and successful current and <br />relevant working relationships enable them to work collaboratively with City technical <br />management and provide leadership to deliver efficient, high -quality services. As <br />engagement manager, Mr. Hunter has full accountability for the contract's success. He is <br />responsible for customer satisfaction, the quality of services provided, and compliance. With <br />his close ties to other corporate executives, resource manager Mr. Sullivan, and the PMO <br />team is fully prepared to respond quickly and effectively to all requests for staff. Executive <br />sponsor Mr. Battey has the authority to reorganize priorities as necessary to ensure City <br />needs are consistently met in accordance with expectations and needs. <br />RFP No. 20-124 <br />Information Technology As -Needed Professional Services Page 17 <br />