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Item 14 - Agreements for As-Needed Information Technology Services
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Item 14 - Agreements for As-Needed Information Technology Services
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4/10/2024 8:24:15 AM
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City Clerk
Doc Type
Agenda Packet
Agency
Clerk of the Council
Item #
14
Date
2/2/2021
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e o <br />e ogp <br />Firm & Team Experience ffp� <br />determining a candidate is suitably qualified for the position, the candidate's resume is <br />forwarded to the requesting manager, who <br />{Redacted} resources placed interviews and selects candidates. The account <br />3 consecutive contracts manager also facilitates background screenings <br />5 years' continuous performance by both Intratek and DFW and access badges, <br />and briefs selected personnel on DFW <br />workplace policies and standards. <br />Results: <br />O Reliable source of support provided through account manager who is always available <br />and quick, accurate responses to resource needs <br />O Modernized systems and functions through projects such as implementing identity <br />management; providing requirements definition, concept of operations development and <br />system design support services to consolidate critical airport operating, communications, <br />and customer service functions; planning and implementing technology, processes and <br />controls to meet DFW's security and business continuity initiatives; upgrading Oracle; <br />etc. <br />O Dependable day to day operations by qualified and reliable resources enables DFW ITS <br />staff to focus on critical airport systems, facilities and infrastructure initiatives <br />O Cost efficiencies achieved through temporary use of resources with unique skillsets <br />RFP No. 20-124 <br />Information Technology As -Needed Professional Services Page 121 <br />
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