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Item 14 - Agreements for As-Needed Information Technology Services
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Item 14 - Agreements for As-Needed Information Technology Services
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City Clerk
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Agenda Packet
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Clerk of the Council
Item #
14
Date
2/2/2021
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needs, coordinate to capture personnel the Court is looking for, and fill vacancies for any <br />duration. <br />Results: <br />O Proficiency in quickly securing resources with appropriate knowledge and skills to fill a <br />talent gap or position temporarily <br />O Enabled transition to new technologies through the provision of highly skilled <br />resources. Developed a new case management system and over 20 applications and <br />subsystems by developing a Technology Implementation Plan, Communication Plan <br />and Implementation Plan; re -engineering the outbound and inbound data and document <br />exchanges needed to retain the Court's current level of integration with its juvenile <br />justice partners; re -engineering existing reports and data extracts needed to retain the <br />Court's current level of internal business intelligence capability and external integration <br />with justice partners; developing their Intranet and public websites; etc. <br />O Standardized application development methodology created and implemented <br />3.1.5.5 Dallas/Fort Worth International <br />Contact: {Redacted} Business Analyst, Project Coordinator, Project Manager, Senior <br />W {Redacted} Application Engineer, Security Engineer, Senior Security Analyst, <br />Client Sector Geospatial Analyst, Help Desk Specialist, Database Administrator, <br />Public System Administrator, System Architect, Security Engineer, Security <br />Test Architect, Business Intelligence Consultant, Enterprise <br />02/21/2015-12/16/2023 Architect, Senior System Administrator, Oracle Administrator, <br />Network Engineer, Field Technician, IT Specialist, SharePoint <br />Developer, System Architect, Disaster Recovery System Architect <br />Scope of Work: DFW requires professional technical staffing services r r� 1 A I <br />to support its continuing expansion of systems for airport facilities and <br />infrastructures. Under an indefinite delivery/indefinite quantity <br />agreement, Intratek provides technical personnel to DFW's IT Services Department. <br />These resources perform professional services as needed for the design, installation, <br />customization, configuration, implementation, maintenance, modification and <br />enhancement of new or existing hardware and software and application solutions. As <br />appropriate, they are also tasked with hardware and software upgrades; application and <br />software development and customizations; preparation of standards, system and user <br />document; and development of training courses and training materials. Over the last five <br />years we have placed a total of {Redacted} resources, some of whom have been offered <br />full-time positions by DFW. Additionally, several staff members were rapidly transitioned <br />from the previous vendors, which ensured business continuity. <br />Our account manager works closely with DFW managers, communicating with them daily, <br />to ascertain satisfaction of work performed by assigned resources, obtain new staffing <br />requests, and check -in with assigned personnel. Immediately upon receipt of a request the <br />account manager engages our recruiting team and/or small business subcontractors. After <br />RFP No. 20-124 <br />Information Technology As -Needed Professional Services <br />Page 120 <br />
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