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When testing and interviewing the more skilled personnel such as database personnel or <br />programmers, we use our current staff to provide questions or scenarios to help us evaluate them <br />so that we can provide you with the best skilled personnel for the positions that you have to he <br />filled. <br />Interviews with clerical/administrative personnel are used to determine their basic <br />communication skills. Questions in regards to word processing, spreadsheet, and database <br />programs will supplement actual typing and word processing tests which will be used in <br />determining that the person meets our qualifications. <br />Providing Reference Checks <br />Our practices utilize reference checks on personnel when needed. We interview first and second <br />level references as provided by the candidate. We specifically ask them to provide at least one <br />reference with whom they may have had a difficult relationship, so we can evaluate their actions <br />under stress. For this same reason, we frequently ask the references for additional references. <br />Documenting Right -to -Work and Employing New Personnel <br />All potential new hires are required to complete a Sierra Cybernetics Application for <br />Employment form (SCF027-5). On the Iast page of the form is the following statement: "Should <br />an employment offer be extended to you, it will be withdrawn if you cannot comply with any of <br />the following conditions: (1) verification of your identity, ... and legal right to work in the <br />United States...." Thus, the new hire is put on notice that he/she must be eligible to work. <br />Immediately after a person accepts a formal offer of employment from Sierra Cybernetics, we <br />make arrangements for the person to come into our office to complete the paperwork needed for <br />a new lure. The person is instructed to bring the originals of documents that are required by the <br />Department of Justice Form 1-9, Employment Eligibility Verification. <br />One of the early steps in our standard procedure for signing up a new employee is to complete a <br />Form I-9. The new hire completes Section 1 of the form to declare how he/she is eligible for <br />employment in the U.S. At this time, the Sierra Cybernetics representative examines the <br />documents required by the form to establish the new hire's identity and employment eligibility. <br />Not only do we examine the original documents, we make copies and attach them to the <br />completed I-9. We then complete Section 2 of the 1-9, thereby completing the employment <br />eligibility verification process. <br />Should a client wish to hire a Sierra employee, after some period of task performance, we will be <br />glad to discuss the conditions under which such a hiring mares sense to all parties. Our <br />motivation is to (1) support our client, (2) support our employee, and (3) support Sierra to <br />achieve a fair return on our investment in the recruitment and employment of our employee. <br />Retention <br />Sierra tends to retain our employees for long periods. All members of our senior management <br />and administrative staff have been with the company for more than 30 years. Our current senior <br />technical personnel have been with us for between 4 and 10 years. 1n fact, most of our senior <br />A\ SIERRA CYBERNETICS 3-13 SC20-011 <br />Santa Ana IT Professional Services <br />CYBERNETICS <br />