Item 14 - Agreements for As-Needed Information Technology Services

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Laos Angeles Superior Court Sierra has provided nearly 20 IT specialists as IT staff onen,ewation at the Court since early 2014, focused on deploying upgraded software infrasrruciure to all Court deparintents. Positions staffed are described below. Project Manager — Sierra provided a Project Manager to oversee the design, development, and implementation of Microsoft Dynamics CRM solutions throughout the Los Angeles Superior Court. Managing a cross -functional team of internal and external resources, the Project Manager built executive presentations, led stakeholder meetings, and was responsible for the overall success of the project. An initial deployment was the integration of the Orange County Court's Case Name Search code into the LA Superior Court's Dynamics instance. .NET portal development was managed to build a universal sign -on platform. The Project Manager worked with executive leaders in HR, the Judicial Support Bureau, the Family Law and Mental Health Courts, and Court Technology Services throughout all phases of the project Iifecycle. Using PMBOK and Agile methodologies, the Project Manager created a project charter, risk and issue documentation, project plan, and project status communications. The PM also managed end - user acceptance and expectations through regular dialogue and updates. Future initiatives will expand the deployed Dynamics solution to other Court departments and processes such as the Traffic Citation Payment system and Self - Help Services. Business Analyst — Sierra provided two Business Analysts to support the Microsoft Dynamics CRM rollout in the Los Angeles Superior Court. The BA was responsible for the gathering of business unit workflows and business requirements. Working with subject matter experts in each department, the SA validated that the technical and functional solution meets the need of the business unit. Additional responsibilities included the identification of potential workflow enhancements. Future phases of the project will expand the functional analysis provided to additional departments and services within the Court. Recruiting Specialists — Administer recruitment processing, examinations, and recommendations for a Computer Support and Systems Analyst, Computer Support Supervisor, and Computer Support Technician II. Web Applications and Services developer — Design, develop, deploy new software applications for the Court's judicial officer user community to easily access court case data, documents, and other electronic work products from the bench, their chambers, and remotely. 'These "workbench" tools support Probate, Family Law Domestic Support, and Juvenile Delinquency and Dependency and use Visual Studio 2012+ and Visual Studio Online, featuring AngularJS, ASP .Net MVC, SOA, C#, Oracle, Sq] Server. Project Assistant — Support Project Managers with coordination duties for systems integration work streams as part of Case Management Systems. Software Developer/Technical Writer — Document existing Jury Management Information System and interfaces into I $ subsystems. Develop Detail Design Document. Develop corresponding enhanced software. Database Administrator — Install, configure, implement Oracle I Ig/R2/12C RAC in a Linux environment. Manage datawarehouse tools. Ensure database security. .Net Developer — Build web portal to interface with Case Management System, using Azure IAM. LASC Contract Number: 2011-025 Period of Performance: I December 2012 -- Present Original Value: Not Defined Current (to date) Value = $900K+ Personnel Assigned; Project Manager Business Analyst Recruiting Specialist Project Assistant Web Developer Software Developer DBA Net Developer SIERRA 6_8 SC20-011 CYBERNETICS Santa Ana IT Professional Services