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is not an available alternative. Participant balances in any of these investment options must be liquidated, subject <br />to plan and/or investment provider restrictions, or the participant cannot be enrolled in the MA service. For <br />participants, certain outside non -advisable assets may be permitted while also participating in the MA service. <br />However, the participant's entire advisable account balance must be allocated to the MA service. <br />Once enrolled in the MA service, participants delegate certain account management functions to EAG including <br />functionality for fund -to -fund transfers, change fund allocations, the dollar cost averaging tool and/or the <br />rebalancer tool. However, individuals in the MA service retain full inquiry access to their accounts and may still <br />request approval for loans or take a distribution withdrawal, if permissible. Participants may un-enroll at any time <br />from the MA service. Once they do so, the participants resume full responsibility for the investment management <br />of their accounts. An individual may un-enroll online or by contacting an EAG investment adviser representative. <br />4. Spend -Down Advice <br />Participants who are enrolled in any of EAG's Services discussed above are also provided with an additional feature <br />of Spend -Down Advice which includes retirement planning tools. The Spend -Down Advice illustrates how long the <br />desired income may last in retirement and determines how much spendable income the participant may be able to <br />sustain throughout their retirement. The Spend -Down Advice provides both the amount and sources of income <br />available throughout their retirement. The services provided under Spend -Down Advice provide projections of <br />spendable income and do not constitute investment advice under the Investment Advisers Act of 1940. <br />Retirement Income Projection Tools and Services <br />EAG may offer online tools and services for participants to convert projected or actual retirement savings into <br />estimated monthly retirement income. This interactive retirement planning service consists of various retirement <br />income projection tools. These tools are informational in nature, do not reflect actual investment results, and are <br />not guarantees of future results. These tools do not constitute investment advice under the Investment Advisers <br />Act of 1940. <br />Enrollment in EAG's Services <br />Plan providers and plan sponsors select the Service(s) (i.e., OA, OIG, and/or the MA service) that are made available <br />to plan participants and how participants can authorize the Service(s). Participants must agree to the terms of a <br />user agreement (Terms of Service). Terms may be amended by EAG from time to time, to allow continued use of <br />any of the Services. As part of a participant's enrollment in the MA service, the participant receives a MA Welcome <br />Kit shortly after enrollment. The participant additionally receives an Annual Kit, each year. Each kit provides the <br />participant an update on their account and information on reaching their retirement goals. <br />In certain instances, Plan Sponsors may authorize EAG to enroll participants automatically in the MA service based <br />on information provided to EAG by the Plan Sponsors. In such instances, current participants in the Plan receive the <br />Terms of Service and are given a defined period of time in which to cancel or opt -out of the MA service without <br />incurring an advisory fee (the Free Period or Promotional Period). Participants' automatic enrollment in the Service <br />by the Plan Sponsors is based upon personal financial information provided by the Plan Sponsor, including date of <br />birth, salary, gender, and state of residence. Participants may review this information online or by contacting an <br />EAG investment adviser representative. Participants are solely responsible for reviewing the personal financial <br />information they or their Plan Sponsor provide, and for notifying EAG of any changes or updates. Participants who <br />are eligible for their employer -sponsored retirement plan or that otherwise elect to opt -in after the Free Look or <br />Promotional Period concludes, may not be eligible for a waiver of advisory fees that is otherwise available in the <br />Free Look or Promotional Period. <br />The advice and recommendations provided through the Services are based on the responses or other information <br />provided by or about the participant by the Plan Sponsor and/or the participant. Neither EAG nor Morningstar <br />Investment Management make any guarantees or warranties, express or implied, as to the accuracy, timeliness, or <br />City Council 19 — 85 9/19/2023 <br />