BARRIOS & ASSOCIATES, LLC DBA COMMUNICATIONS LAB (3)

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Outreach -Ed u cation -Pa rtnershi ps: Local Stakeholder Outreach Elected Officials Outreach Partner Outreach Project Management Project Administration Services Routine Meeting with S4 Strategy Team KPI Reports No deviation of this SOW will be allowed without written consent from the Santa Ana Project Manager. Nevertheless, Santa Ana recognizes that projects of this magnitude will likely encounter various unforeseeable events that may cause tasks to overlap or change, and such change will be permissible with the written approval of the Santa Ana Project Manager. This SOW is contingent upon both Comm LAB and Santa Ana fulfilling their respective responsibilities as defined in the Agreement and within this document. Contents The following are included with this SOW: Task Descriptions Project Change Order Project Schedule Milestone Payment Schedule General Project Management Responsibilities Project management occurs throughout the project and is involved in every task. The overall project management activities are listed here for reference. Comm LAB Responsibilities: a. Maintain project communications with Santa Ana's Project Manager. b. Manage the efforts of the Comm LAB team and coordinate Comm LAB activities with the Santa Ana Project Manager. c. Conduct status meetings with Santa Ana's Project Manager monthly or when reasonably required at the discretion of Santa Ana to discuss project status. d. Provide timely responses, within 48 hours (2) business days, to issues raised by Santa Ana's Project Manager. e. Prepare and submit, no later than the fifth business day of each month, a report that includes the accomplishments and tasks completed in the previous month. f. Prepare and submit project Change Proposals to Santa Ana's Project Manager as necessary. g. Prepare and submit Task Completion Letter(s) with appropriate invoices to Santa Ana's Project Manager.