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Item 09 - Santa Ana Multidisciplinary Response Team (SMART) Program Progress Report
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Item 09 - Santa Ana Multidisciplinary Response Team (SMART) Program Progress Report
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Last modified
10/11/2023 4:09:16 PM
Creation date
10/11/2023 3:20:56 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Community Development
Item #
9
Date
10/17/2023
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EXHIBIT 1 <br />Memorandum: cityNet 2023 Evaluation <br />Page 6 <br />Where Does CityNet Perform its Work: <br />JAN - SEPT 2023 City Net y-7= <br />SANTA ANA, CALIFORNIA <br />MONTHLY TOTALS <br />4YO84 11434 908 <br />CONTACTS NEW ENGAGEMENTS STREET EXITS <br />LOCATIONS VISITED <br />- O O <br />r'anoraara Heights _ 2et <br />Garden Grove o <br />• -L-0 <br />0 <br />10 <br />F <br />I <br />0 <br />®e O O OJ ®10 O 'D V <br />Jestminster ® o O <br />��� <br />0 0 0 <br />D9 CD Q ORCHAR <br />r lidwav City • 0- O 00 HILLS <br />00 nO OO O <br />McF&eO 0 O O 0 O O <br />o 5 8°0 <br />o <br />B 00 0 0 <br />!%2 <br />Oce-vi— O 0 0 g EA5TN, <br />C�C�t5 <br />• � Q VALNUI NORTHWOO© <br />1.1—tyPerk Founta- O 0 0 08 cc ; <br />Valley _ ® o 4vN <br />0079- <br />� 1 stpn <br />O E d6 <br />G, <br />a : _ ttacts on the map that are outside the city lines have <br />confirmed city ties <br />2023 Mapbox © OpenStreetMap <br />Conclusion: <br />While street outreach efforts in Santa Ana are systematic, coordinated, and comprehensive, it is <br />important to understand that it often takes many contacts in the field before an individual <br />accepts services. This is often frustrating for community members who mistakenly assume that <br />a call to outreach teams or SAPID directly correlates with the individual no longer on the streets <br />either through incarceration or shelter. Outreach workers, including SAPD/QOLT, cannot force <br />an individual into shelter, nor take an individual to jail without reason. Additionally, shelter, for <br />some, will never be a viable option. Mental health disorders, including a lack of treatment for the <br />most seriously mentally ill, causes the kind of delusions and irregular behavior that make living <br />in a shelter untenable. For these individuals, it is the persistent outreach and encouragement by <br />outreach workers that may lead to mental health or substance abuse treatment, or a permanent <br />housing option. To achieve the best response from outreach services, it is essential to deploy <br />the correct street outreach team. <br />
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