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hours in advance via Lexipol’s support channels (Lexipol typically schedules such regularly scheduled <br />maintenance once per month); (b) Any failures of the Lexipol Standard and Custom Reporting Services that <br />does not exceed six (6) hours per 3-month period and is communicated by Lexipol at least twenty-four (24) <br />hours in advance via Lexipol’s Normal Support Channels; (c) Any issues with a third-party service to which <br />Agency subscribes but does not control; (d) Any problems not caused by Lexipol that result from, computing <br />or networking hardware, other equipment or software under Agency’s control, the Internet, or other issues <br />with electronic communications; (e) Lexipol’s suspension or termination of the Service in accordance with <br />the Terms; (f) Exceeding Lexipol’s published Concurrent Request Limits; (g) Software that has been subject <br />to unauthorized modification by Agency; (h) Negligent or intentional misuse of the Service by Agency. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Copyright © Lexipol, LLC 1995-2022 <br />Rev. 1.1.2022 <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />