Item 11 - Award Agreement to Athens Services to Provide Street Sweeping Services

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B. Services Provided Athens has thoroughly reviewed the City of Santa Ana Street Sweeping RFP scope of work and agrees to its requirements and scope of work. We will provide the high-quality service expected by the City, its residents, and businesses. Athens is confident in our ability to exceed the primary objectives of the required services. Athens has extensive experience street sweeping, picking up debris to free the flow of water in gutters, and maintaining streets in a state of cleanliness. C. Agreement Statement Athens can, with confidence, concur without concerns with any and all provisions of the Exhibit II – Sample Agreement of this RFP. Based on our experience in the City of Santa Ana as the current street sweeper, and our reputation as the premier sweeping in the region, we are confident in our ability to meet the RFP scope of work and exceed the City’s expectations. D. Contract Organization and Staffing Approach to Managing Contract Athens’ operational motto is “leave it better than you found it.” This is our approach to servicing our cities and customers. Athens takes pride in providing an essential service to our cities, residents, and businesses. Athens shares the City’s expectations of responsive, professional, high-quality service. We are committed to daily excellence. Our primary goal is to keep streets and parking lots free of debris and prevent contamination of local waterways. Rest assured that with Athens, street sweeping would not skip a beat. We will provide the dependable and quality street sweeping that the community expects from a trusted partner. Athens is more than just a contractor – we are your zero-waste partner. Athens’ street sweepers will clear all debris to ensure water flows freely and maintain street cleanliness. Most debris are removed in a single pass; however, the Athens sweeper will make another pass where necessary, or the driver will manually remove debris. Items of excessive size, such as cardboard, palm fronds, large rocks, etc., will be physically picked up and placed in the sweeper by Athens. We will make as many passes as are required to deliver high-quality results. A designated supervisor will audit sweepers and routes daily to ensure adherence to every facet of the scope of work. In addition, if the sweeper is unable to capture debris around or adjacent, the operator will physically pick up and remove debris or move debris into the path of the sweeper to ensure removal from the area being swept. This level of service is included in the pricing in this proposal. Throughout the period of this Agreement, Athens will establish and maintain an office and have an authorized Supervisor as the point of contact for communications with the City. Athens will report to the Public Works Executive Director any encroachment of vegetation that impairs the ability to sweep. Attached in the Exhibits, is Athens’ Street Sweeping Driving Procedures for the City’s review. Athens will report without delay any damage to City equipment, City property, or private property. Athens will be liable for damages caused by our action. Any repairs and associated cost resulting from such damage will be the responsibility of Athens. Contract Management Team Athens has assembled a contract management team based on experienced and service knowledgeable. This team’s guiding principles are focused on the core tenets of The Athens Way – Service, People, and Environment. Our management team will ensure that we deliver the best service provided by the best people in the industry to foster a safe, healthy, and sustainable environment.