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FIRST AMENDMENT TO SYSTEM PURCHASE AND SUPPORT AGREEMENT AND <br />TRITECH SOFTWARE SUPPORT TERMS BETWEEN THE CITY OF SANTA ANA <br />AND TRITECH SOFTWARE SYSTEMS <br />THIS FIRST AMENDMENT to the above-referenced agreement is entered into on November 7, <br />2023, by and between Tritech Software Systems, and City of Santa Ana, a charter city and <br />municipal corporation organized and existing under the Constitution and laws of the State of <br />California (“City”). <br />RECITALS <br />A. WHEREAS, City and TriTech entered into Agreement #A-2015-252 (Agreement), dated <br />December 21, 2015 wherein TriTech agreed to provide an integrated Computer System <br />(System) consisting of a Computer-Aided Dispatch System (Inform CAD); Mobile Data <br />System (Inform Mobile); Records Management System (Inform RMS); and Field-Based <br />Reporting System (Inform FBR), including applicable Interfaces, software, equipment and <br />services, and ongoing annual software support (Project) to City. <br /> <br />B. WHEREAS, The System was to provide specific functionality. One of these was the <br />ability to submit accurate crime statistics to the California Department of Justice (Cal DOJ) <br />and the Federal Bureau of Investigation (FBI). Efforts are still underway to achieve this <br />and additional time is needed to complete this integral part of the Project. This functionality <br />is required for the Project to complete the final milestone, RMS Subsystem Acceptance, <br />and for the milestone’s related payment be issued; <br /> <br />C. WHEREAS, The System was to include a software interface between the Client’s parking <br />citation vendor and InformRMS. Efforts are still underway to implement this and additional <br />time is needed to complete this part of the Project; <br /> <br />D. WHEREAS, The System was to include a software interface between the Client’s jail <br />management system and InformRMS for importing Master Name records and related <br />images. Efforts are still underway to implement this and additional time is needed to <br />complete this part of the Project; <br /> <br />E. WHEREAS, A Change Order was enacted within the Project to transition the System to <br />new, updated computer servers. This is still a work in progress and additional time is <br />needed to complete this part of the Project; <br /> <br />F. WHEREAS, When the Agreement was originally submitted to the Santa Ana City Council <br />for approval, the accompanying Request For Council Approval stated that this was to be <br />an eight (8) year agreement. However, additional time is needed to complete the Project ; <br />and <br /> <br />DocuSign Envelope ID: EFE66E19-B794-4DC6-9A6A-4051CFA24F7A