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They will be available to advise you regarding current approaches to difficult issues, such as <br />housing and relocation. We will represent your interests and advise the chosen candidate and you <br />regarding salaty, benefits, and employment agreements, with the goal of putting together a deal <br />that results in the appointment of your chosen candidate. With our proven experience and vested <br />interest in a positive outcome, we can turn a very difficult aspect of the recruitment into one that <br />is straightforward and agreeable for all patties involved. <br />COMPLI TD ADMINIST'RATIVE ASSISTANCE <br />We receive many unsolicited testimonials each year from clients and candidates alike noting our <br />prompt, considerate, accurate, and professional service during the search process. Throughout the <br />recruitment, in time intervals that suit the City of Santa Ana, we will provide you with updates on <br />the status of the search and attend to all administrative details on your behalf. <br />Candidates receive immediate acknowledgement of their applications, as well as personal phone <br />calls and/or emails (as appropriate) advising them of their status at each critical point in the <br />recruitment. Candidates who receive prehminaty or final interviews and are not chosen to move <br />forward in the interview process will receive personal calls from Ms. Beets, Ms. Stevenson, or Mr. <br />Lewis on behalf of the City of Santa Ana. <br />It is out internal company standard that all inquiries from clients and candidates receive a response <br />within the same business day whenever possible, and certainly within 24 hours if the inquiry is <br />received during the work week. Ms. Beets, Ms. Stevenson, or Mt. Iiewis will be available to the <br />City of Santa Ana by office phone, cell phone, and email at any time to ensure a smooth and stress - <br />free recruitment process. <br />BOO) AIwray & Associates Proposal fot the City of Smmi Ana Page 6 <br />