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Airstreams Renewables, Inc. cannot guarantee job placement after graduation, but we do assist students in a <br />variety of ways. The first step in assisting our students is the training they receive on resume writing, cover <br />letter writing, and interviewing skills which includes mock interviews. Our Career Placement Services <br />department provides all students career opportunity listings via the student job board, email, and text, both <br />during the time students are in class and after graduation. Hiring company contact information is included <br />and we assist, as needed with application submission. Students are also provided with links to pertinent job <br />boards and encouraged to post their resumes. ARI has dedicated staff members who work closely with <br />dozens of companies to fill their open positions and career placement assistance doesn't end at graduation. <br />We maintain career profiles for each student to ensure they receive the most current job listings available. <br />Student's Rights/Complaint Policy <br />Students have the right to receive a quality education and fair, supportive treatment from our staff. If you <br />have any difficulties or problems while attending our programs, we encourage you to communicate with the <br />ARI staff to resolve any issue of concern. If, in working with our staff, you do not find a resolution, the <br />following procedure must be followed. <br />Filing of Informal Grievance — Level I <br />Grievance forms must be completed and are available in the student service office. <br />Any student who believes an injustice or a violation of state, federal, or ARI policies, laws, or regulations <br />has occurred should try to resolve the problem through informal consultation with each of the individuals <br />indicated below, in order, before filing a formal grievance. <br />1. Instructor involved (or staff member/administrator for non-academic grievances) <br />2. Instructor's Supervisor <br />3. Staff member's Manager <br />If there is no resolution after meeting with the faculty/staff member or the faculty/staff member refuses to <br />meet or respond within ten (10) school days, the student may proceed by meeting with the faculty member's <br />department supervisor or staff member's immediate supervisor or manager. If the student has not been able <br />to resolve the complaint/grievance at any of the informal steps indicated, the student may file a request for <br />grievance review, Formal Grievance Level II, within ten (10) school days after meeting with the department <br />Senior Management. <br />Filing of Formal Grievance — Level II <br />If the student believes the issue has not been resolved satisfactorily at Level I, the student may file a formal <br />grievance by submitting a Formal Grievance to the Vice President of Operations within ten (10) school days <br />after completing Level 1. Additional documentation substantiating the grievance must be attached to the <br />form. The Vice President of Operations is responsible for informing the aggrieved student of his/her rights, <br />responsibilities, and procedures. The faculty/manager/staff member against whom the grievance is filed will <br />be sent a copy of the student grievance (Levels I and 1I) by the Vice President of Operations within ten (10) <br />school days. The faculty/manager/staff member will have fifteen (15) school days to submit a response. The <br />Vice President of Operations will appoint a committee to review the grievance. Both the student and <br />faculty/manager/staff member involved may solicit documentation from other persons to support their <br />position. A Grievance Review Committee will be convened to review the student grievance. The Grievance <br />Review Committee will make one of the following determinations within twenty (20) school days: a) Is the <br />complaint of the student is not grievable7 b) There is insufficient evidence to warrant further action. c) The <br />case should proceed to formal action, Level III. The faculty/manager/staff member, their manager, and <br />grievant will be notified within five (5) school days of the committee's written report <br />Document: TRN-SCHOOLCATALOGTEH2O22-2023-1.4 39 (iA1wsTReAMs <br />Revision: 1.4 �" <br />Release Date: June 14, 2023 All Rights Reserved <br />