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Water Resources SCADA Network Consulting and Support Services I RFP # 23-124 <br />Req <br />4-i <br />4-k <br />5 <br />Description <br />Systems <br />Upgrades <br />Collaborate <br />with City IT <br />Support <br />Training <br />Services <br />Support XV Solutions Response <br />Y Will provide system upgrades on Water operations infrastructure <br />Y We value building relationships with clients and working closely with <br />IT staff to better serve you. XV Solutions is familiar with the <br />responsibilities of the City of Santa Ana central IT department and <br />how they relate to the Water Production SCADA network. XV <br />Solutions has skillfully worked on collaborative projects with central <br />IT, including the installation of the T1 line for SCADA notifications, <br />and the upgrade of the ICU Tickets system. <br />Ongoing Maintenance and Support <br />Y XV Solutions will provide comprehensive training to the Water <br />Resources staff on the DYNAC ES and AVEVA System Platform <br />(Wonderware) and all of it's components, such as TopView, as it <br />relates to the overall City's SCADA system for the Water Department. <br />We'll also develop instructional manuals and standard operating <br />procedures as additional training resources when necessary. <br />A <br />XV SOLUTIONS <br />/ Page 11 <br />