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on a peer review sheet, which is maintained with the copy of the master report file. Draft reports, which are <br />updated to incorporate peer review and client comments, as appropriate, go through another round of <br />document review, which is also documented. <br />Data Quality Objectives — Kleinfelder's approach for generating quality data involves integrating staff <br />resources from multiple scientific and engineering disciplines into a team of professionals who will <br />coordinate with the City's and regulatory agency's technical and management personnel to ensure that the <br />data quality is appropriate for its intended use. Kleinfelder has a proven track -record of using this teaming <br />approach on previous projects for private and municipal clients. Quality control will be integrated into each <br />task from project beginning and will include appropriate staffing to provide peer reviews and senior reviews <br />throughout the project. Critical to obtaining quality data are defining the sampling objectives, using the right <br />sampling equipment and techniques, using the correct analytical procedures, implementing electronic <br />verification procedures, appropriately managing databases, and double-checking results. <br />Field Activity Quality Control - Where field activities are required, quality control is implemented as a <br />three-phase quality control program. The initial phase occurs prior to commencing field work. A preparation <br />meeting is held with Kleinfelder's project manager, City project personnel, and subcontractors to review <br />project plans and procedures and ensure all necessary equipment is available and in good working order. <br />Safety hazards precautions are also reviewed. Prior to initiating field activities, Kleinfelder will prepare a <br />Health & Safety Plan (HASP), and depending on the complexity of the work, a work plan. These plans will <br />provide the quality objectives for the project and address issues such as the number and types of samples, <br />the desired level of confidence, the sampling methods, the analytical procedures, the QA/QC <br />implementation, and data validation/verification procedures. <br />As part of this QC process, project personnel are required to review and sign that they have reviewed the <br />final work plan and standard operating procedures as part of the project -specific training prior to conducting <br />field activities. After field work is in progress, an interim inspection is conducted in the field by the task <br />leader, quality manager, or other designated professional. If any deficiencies are noted, this inspection <br />allows corrective measures early on. Finally, after the field work is completed, the task leader and project <br />manager are provided an audit of the effort to make sure all requirements were met. Documentation of <br />these inspections is maintained in the project file and included in deliverables. The reliability and credibility <br />of the generated analytical data will be verified by including scheduled analyses of field duplicates, <br />equipment and trip blanks, and spiked samples. These field quality control samples, as well as laboratory <br />control samples, are a routine aspect of data reduction, validation, and reporting procedures. <br />SECTION 2 SUMMARY <br />✓ Section 2 has demonstrated Kleinfelder's understanding of this contract, approach, and <br />tasks and deliverables necessary to successfully deliver the full scope of services. <br />Our QA/QC procedures ensure that all deliverables (including those from our subcontractors) are <br />reviewed for quality and technical accuracy before being sent to the City and team members. <br />We have assembled the right project team that is qualified, committed, and available to deliver all <br />services from day one of the contract in accordance with project schedules. <br />Our seamless work plan includes a detailed discussion of all the tasks/activities anticipated for this <br />contract. The Kleinfelder team uniquely combines our qualified local professionals with firm -wide <br />technical experts to seamlessly and cost-effectively provide the appropriate technical resources to <br />solve any of the City's project needs. <br />This contract will be our priority and all key personnel will be made available to support task orders. <br />We understand that it is crucial to have a qualified and experienced team of project staff to meet the <br />demands of this contract, while minimizing project costs. Our team approach, project management, <br />document control, technical review, and quality management practices allow for seamless continuity <br />of work already in progress in the event of the loss of a key member of the project. <br />KLE/NFELOER er,gnr aeopie. araar sowrm�r. City of Santa Ana On -Call Professional Engineering Services — RFP No. 23-123 1 Page 26 <br />