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2. Modifications or improper system maintenance or calibration not performed by <br />HPE or authorized by HPE; <br />3. failure or functional limitations of any non-HPE software or product impacting <br />systems receiving HPE support or service; <br />4. malware (e.g. virus, worm, etc.) not introduced by HPE; or <br />5. abuse, negligence, accident, fire or water damage, electrical disturbances, <br />transportation by Customer, or other causes beyond HPE's control. <br />Remedies. This Agreement states all remedies for warranty claims. To the extent <br />permitted by law, HPE disclaims all other warranties. <br />19. Title of Product <br />Upon Acceptance by the Purchasing Entity, Contractor shall convey to Purchasing <br />Entity title to the Product free and clear of all liens, encumbrances, or other security <br />interests. Transfer of title to the Product shall include an irrevocable and perpetual <br />license to use any Embedded Software in the Product. If Purchasing Entity <br />subsequently transfers title of the Product to another entity, subject to Contractor's <br />approval, the Purchasing Entity shall have the right to transfer the license to use the <br />Embedded Software with the transfer of Product title. A subsequent transfer of this <br />software license shall be at no additional cost or charge to either Purchasing Entity or <br />Purchasing Entity's transferee, unless otherwise specified by Contractor. <br />20. License of Pre -Existing Intellectual Property <br />Contractor grants to the Purchasing Entity a nonexclusive, perpetual, royalty -free, <br />irrevocable, license to use, publish, translate, reproduce for Purchasing Entity's own <br />use, perform, display, and dispose of the Intellectual Property, and its derivatives, used <br />or delivered under this Master Agreement, but not created under it ("Pre-existing <br />Intellectual Property"). The license shall be subject to owner and 3rd party rights in the <br />Pre-existing Intellectual Property. <br />21. No Guarantee of Service Volumes: The Contractor acknowledges and agrees that <br />the Lead State and NASPO ValuePoint makes no representation, warranty or condition <br />as to the nature, timing, quality, quantity or volume of business for the Services or any <br />other products and services that the Contractor may realize from this Master <br />Agreement, or the compensation that may be earned by the Contractor by offering the <br />Services. The Contractor acknowledges and agrees that it has conducted its own due <br />diligence prior to entering into this Master Agreement as to all the foregoing matters. <br />22. Purchasing Entity Data: Purchasing Entity retains full right and title to Data <br />provided by it and any Data derived therefrom, including metadata. <br />Contractor shall not collect, access, or use user -specific Purchasing Entity Data except <br />Attachment A: Page 15 of 31 <br />