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Exhibit A: Scope of Work <br />2024 Santa Ana Multidisciplinary Response Team (SMART) <br /> <br />City Net – 901 W. Civic Center Drive, Suite 155, Santa Ana, CA 92705 <br />4 <br />•Offer transportation to temporary housing placements <br />•Develop reunification plans for Santa Ana residents as well as non-Santa Ana residents <br />Transportation <br />Through use of privately leased vans and/or transportation services, City Net will engage in: <br />•Transporting unsheltered people to emergency shelters, emergency health, emergency <br />mental health, or other service facilities <br />•Provision of public transportation for participants <br />•Transportation costs (bus tickets, gas, minor car repairs, etc.) to assist homeless neighbors <br />to relocate out of the region, provided they have permanent housing there <br />•Assisting program participants to use public transportation <br />Emergency Health <br />City Net will refer homeless neighbors to emergency health services to the extent that other customary <br />emergency health services and treatments are unavailable or inaccessible to the homeless neighbor. An <br />example of emergency health services to which City Net will refer homeless neighbors is outpatient <br />treatment of urgent medical conditions by licensed medical professionals in community-based settings <br />(e.g.; streets, parks, and campgrounds) to those eligible participants unwilling or unable to access <br />emergency shelter or an appropriate healthcare facility. City Net may assist healthcare professionals in <br />the case management aspects of the following activities: <br />•Assessing health problems and developing treatment plans <br />•Assistance in understanding health needs <br />•Providing directly or assisting to obtain appropriate emergency medical treatment <br />•Providing medication and follow-up services <br />Emergency Mental Health <br />City Net will refer homeless neighbors to emergency mental health services to the extent that other <br />customary emergency mental health services and treatments are unavailable or inaccessible to the <br />homeless neighbor. An example of emergency health services to which City Net will refer homeless <br />neighbors is outpatient treatment of urgent mental health conditions by licensed professionals in <br />community-based setting (e.g.; streets, parks, and campgrounds) to those eligible participants unable or <br />unwilling to access emergency shelter or an appropriate mental health care facility. City Net may assist <br />mental healthcare professionals in the case management aspects of the following activities: <br />•Assess the clients mental health state and determine if the client is under enough duress to <br />warrant a mental health referral <br />•Submitting a client referral to Mental Health Association or Behavioral Wellness <br />•Crisis intervention <br />EXHIBIT 1