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(9) CITY OF SANTA ANA <br />available for this contract. <br />T. Emergency Response <br />i. The contractor shall have an emergency "Stand-by" staff person assigned to <br />respond to urgent calls after hours. The Contractor shall have the capability to <br />answer calls immediately and respond to after-hours service within one (1) hour from <br />the time the call is made. <br />U. Extra Work or Outside the Scope of Work <br />Damage or malfunction to site amenities, plant material, or irrigation system <br />equipment by any of the following may be considered outside the scope of this <br />Agreement unless otherwise specified herein: <br />a. Acts of God <br />b. Civil Disorder <br />c. Vehicle Collision (excluding Contractor and its employees and subs) <br />d. Excavation or Re -surfacing of the Street <br />e. Power Failures <br />f. Underground Wiring Damage <br />g. Extra Work Requested by the DR <br />Contractor will not be considered responsible for replacemen cost. The contractor <br />must prove to the satisfaction of the Director's Representative that one of the above <br />occurred in order to be excused from performing under the Agreement. <br />iii. Extra Work or Outside the Scope of Work -Damage (a.k.a. Extra Work) shall be <br />compensated: <br />a. Labor- 25% above prevailing wage <br />b. Materials- 15% above retail contractor's cost <br />c. Equip Rent-15% above contractor's cost <br />V. All Extra Work or Outside the Scope of Work <br />Damage work shall be performed by the contractor's staff other than the routine <br />maintenance staff assigned to the contract. Any staff routine maintenance <br />Contractor's staff discovered performing Scope of Work- Damage work shall not be <br />charged as Extra Work. <br />11. Uniforms and Vehcile Identification <br />W. The Contractor shall provide to all field personnel a standard uniform including but not <br />limited to uniform company hats, collared work shirts, pants, jackets, cold weather vests, <br />and ANSI -approved safety shoes. All uniforms will be marked by patch, silkscreen, or <br />embroidery with the company name and logo or other form of identification. <br />X. All equipment shall be clearly identified on both sides and rear of the vehicles as belonging <br />to the Contractor, well maintained, in excellent working condition, be clean in appearance, <br />and without extensive visible damage, dirt, graffiti, etc. In addition, all vehicles shall have <br />the company's name, contractor's license number, and contact information clearly identified <br />on both sides and the rear of the vehicle. <br />RFP 23-1Y2. The DR reserves the right to d;j9wbJh@AQpntractor to remove an employes Qr,pjKe of <br />equipment for not meeting high maintenance and appearance standards. <br />