HEALTHCARE & EMERGENCY ANIMAL RESCUE TEAM (HEART)

Home Browse Search

property or otherwise. HEART's approach to these clinics will be explained in the following paragraphs. i. HEART will reserve a location at one of the previously mentioned sites to perform a spay and neuter clinic on a weekday or weekend dependent on the availability of HEART and the location sites. Each clinic will start at approximately 7:00 AM and end at approximately 3:00 PM, have on average 6 staff members physically at the clinics, and will anticipate serving anywhere between 15-20 pets. Reservations will be made through HEART online or via phone call anywhere from a week to a month in advance. All appointments will be scheduled after HEART verifies the residency eligibility of each owner. In the event a clinic gets fully booked, HEART will also maintain a waiting list for future clinics and/or in the event there are any cancellations or last-minute openings. There will be staff dedicated to checking in the clients and their pets from approximately 7-8:00 AM, staff prepping the pets for surgery, a veterinarian performing the pre -surgical exams and surgery along with other staff to assist them, and staff recovering the animals. Once animals have fully recovered from the anesthesia, owners will be called to collect their pets and be sent home with after surgery care instructions, sterility certificates, emergency pet hospital contact list, and other information as deemed necessary. The pets will also be sent home with pain medicine and E-collars or other recovery support items as needed. ii. The evaluation committee should take into consideration instances such as extreme weather conditions or other factors which may pose a potential safety or health risk to pets or people, at which time clinics will be rescheduled to the next available time and location, and owners will be notified accordingly. HEART reserves the right to acquire and use additional funding from third parties if the pet owners need further assistance in paying their half of the surgery costs. HEART also reserves the right to decline services to pet owners based on the pre -surgical exam performed by the veterinarian. HEART requests that the city promote the clinics to help ensure the success of this program. iii. HEART will conduct 1-2 spay and neuter clinics per month as needed in order to fulfill the terms of the contract. The clinics will be held on a weekday or weekend depending on the availability of HEART and the location sites. Each clinic will serve on average 15 pets and will start at approximately 7:00 AM and end at approximately 3:00 PM. Along with the invoices submitted to the city within 30 days of each clinic, the city will also receive a breakdown of the number of pets served, gender, breed, species, whether the surgery was routine or extensive, any extra services performed such as dew claw removal, owner names, and other information as necessary. The following graph illustrates the number of pets served over the course of 2023 broken down by month. 91