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Understanding Scope of Services employ advanced cable footage counters for precise measurement documentation, displayed and recorded as per specifications. Our system integrates all required data overlays, including date, time, location, flow direction, and pipe size, ensuring legibility and accuracy in reporting. Each inspection will commence with a view of the open manhole, proceeding downstream unless otherwise directed or approved by the City. We are committed to uninterrupted recording in compliance with the project specifications. Houston & Harris, PCS, Inc. has 14 technicians with NASSCO certification, and all technicians assigned to the City of Santa Ana will have over two years of experience. We will provide the City with their qualifications and sample videos for approval before project commencement, ensuring compliance with the City's standards. During inspections, our technicians will provide detailed audio records and computerized assessments, identifying all relevant features and conditions within the sewer system, adhering to the comprehensive logging requirements. We will fully engage with the infraMAP® software for access to the City's sewer system maps and data, ensuring precise location tracking and documentation. Our team will undergo City -provided training for proficient use of infraMAP®. Should field conditions deviate from provided maps or undocumented manholes are discovered, we will promptly report these discrepancies to the City for resolution and map updates, adhering strictly to the designated naming conventions. In line with NASSCO guidelines, our camera operations will thoroughly document and rate all defects, ensuring complete rotational and tilt coverage for a detailed assessment of the sewer conditions. Our inspection protocol includes stopping and analyzing unusual or uncommon conditions, maintaining high video quality throughout the inspection process. The audio narration accompanying our video inspections will be clear, free from interference, and include comprehensive descriptions of line conditions and sewer main locations, enhancing the understanding of the sewer system's state. In cases where the camera cannot pass through a sewer reach, we will inspect from both directions and immediately notify the City of any obstructions for prompt resolution, ensuring the continuity of the inspection process. We understand the importance of high -quality video runs and will ensure that all footage is free from condensation, submersion, or any quality impairments, ready to re -inspect at our expense if deemed necessary by the City. When required by the City, we will manage sewer flows by plugging manhole outlets to facilitate effective CCTV inspections, ensuring the sewer lines remain in service without disruption. We are prepared to conduct inspections during low -flow periods, including nighttime hours between 10 p.m. and 5 a.m., to accommodate high -volume flows without additional cost adjustments. Upon notification from the City, we will commence the specified CCTV inspections within five (5) working days, diligently pursuing completion to meet the project timelines and requirements. City of Santa Ana RFP 24-003 Closed Circuit Television (CCTV) Inspection of Sanitary Sewers �•`/ f P.O. Box 10367 YV �N San Bernardino, CA 92423 909-422-8990 CA 9884167 5b