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Slide 2 <br />Water Shut-Off Protection Act <br />Item #27 <br />Finance and Management Services <br />May 21, 2024 <br />Background <br />•Santa Ana provides water service to more than <br />45,000 customers, both residential and <br />commercial <br />•Moratoriums during the COVID-19 Pandemic <br />stopped water shutoffs. The City has not <br />shutoff any water service since then. <br />•Santa Ana Municipal Code currently permits <br />water shutoffs after a bill has been delinquent <br />for 30+ days (not compliant with State law)