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Slide 3 <br />Water Shut-Off Protection Act <br />Item #27 <br />Finance and Management Services <br />May 21, 2024 <br />Public Assistance <br />•Santa Ana participated in several programs to <br />provide financial assistance to water customers <br />following the pandemic: <br />–California Extended Water & Wastewater <br />Arrearage Payment Program: $2,973,393 credited <br />to approximately 3,000 customer accounts <br />–California Low Income Water Assistance Program: <br />$507,00 provided to approximately 400 households <br />–CARES Act: 1,857 grants issued to qualifying <br />households totaling $928,000