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We can use actual time records in place of time estimates if a city employs a time -tracking system. <br />We first review the data to determine if it is reliable enough for fee calculation purposes. We have <br />found that time -tracked data often includes anomalous results caused by human error. If we can <br />extract these anomalous results, this provides an excellent base for cost calculations. If the data is <br />deemed insufficient in accordance with State guidelines, it still may be useful to spot check staff <br />time estimates on a case -by -case basis, providing a higher comfort level for the city's decision <br />makers. <br />Case -study analysis method -some user fees aren't easily analyzed via the per -unit analysis method <br />described above. For example, Santa Ana currently charges a fee of $1.75 per square foot for <br />Sidewalk Inspections. However, your staff likely don't know how much time it takes to inspect only <br />one square foot of newly constructed or repaired sidewalk. To overcome this, we work with your <br />staff to identify: a) the typical project type/square footage for your city and 2) the reasonable time <br />required to inspect a sidewalk project of this scope and size. Together, we can assess whetherthe <br />current fee of $1.75 is too high ortoo low and the proper adjustment required to achieve full cost <br />recovery. The results can then be extrapolated if decision -makers determine that a tiered structure <br />is preferable due to economies of scale. <br />Programmatic analysis method - some fee services do not lend themselves to either a per -unit or <br />case -study method of analysis. An example includes a daily swim fee within a recreation <br />department. Staff cannot tell us how much time they spend on one swimmer. Another example <br />includes a general plan maintenance fee. Staff cannot quantify how their General Plan and related <br />elements benefits specific proposed developments. Forthe latterfee, we calculate annual long- <br />range program costs by amortizing staff and consultant fees associated with each element. Next <br />we divide these total program costs by the annual fee revenue the surcharge will be applied <br />against to calculate the appropriate surcharge amount. <br />Share cost analysis with department contacts - Provide project status reports. <br />1) Incorporate new data received and email second draft results with backup calculations <br />to each division/fee-area lead. Significant gaps between service costs and the fee <br />currently charged are highlighted. <br />2) Review the second draft results with each division/fee-area lead. Incorporate in real- <br />time anytime adjustments received during the meeting. <br />3) Establish a firm window for any additional time revisions. <br />Government Consulting Partners �j City of Santa Ana PW Proposal 16 <br />1111_ll <br />