Laserfiche WebLink
The table below sets forth a comparison of average monthly bill for a single family residential unit with <br />a 5/8-inch meter in the City to those of surrounding communities (utilizing 18,700 gallons of water per month): <br />TABLE 8 <br />City of Santa Ana <br />Monthly Bill Comparison <br />(As of April 1, 2024) <br />Community <br />Monthly Residential Bill <br />Irvine Ranch WD <br />$55.60 <br />Moulton Niguel WD <br />72.99 <br />La Palma, City of <br />79.64 <br />Huntington Beach, City of <br />82.32 <br />Buena Park, City of <br />86.41 <br />El Toro WD <br />98.63 <br />Brea, City of <br />103.09 <br />Santa Margarita WD <br />103.91 <br />Anaheim, City of <br />105.35 <br />Garden Grove, City of <br />106.28 <br />Santa Ana, City of <br />112.42 <br />Tustin, City of <br />114.12 <br />Westminster, City of <br />116.64 <br />Orange, City of <br />117.80 <br />Fountain Valley, City of <br />119.47 <br />South Coast WD <br />121.42 <br />Fullerton, City of <br />122.55 <br />Yorba Linda WD <br />125.86 <br />Newport Beach, City of <br />131.09 <br />Seal Beach, City of <br />137.35 <br />East Orange CWD Retail Zone <br />144.03 <br />La Habra, City of <br />146.03 <br />Golden State WC <br />161.21 <br />Serrano WD <br />167.44 <br />Mesa WD <br />173.70 <br />Laguna Beach CWD <br />265.56 <br />Emerald Bay Serv. Distr. <br />265.56 <br />Source: City of Santa Ana. <br />Collection Procedures <br />The City is on a bi-monthly billing cycle for water charges. Payment is due within 30 days, and is <br />considered delinquent if not paid by that date. If payment is not received by due date, a 7 day urgent delinquent <br />notice is sent, after which time water service is disconnected. The City has not had any material charges <br />considered uncollectible in the past several years. If services are shut-off, a re-establishment fee of $72.00 or <br />$54.00 for low-income qualified residential accounts, is charged. If such re-establishment is required after hours, <br />the fee to re-establish service includes payment of all delinquent fees plus the re-establishment fee of $179.00 or <br />$161.00 for low-income qualified residential accounts. <br />In 2019, the California Legislature adopted Senate Bill 998, the Water Shutoff Protection Act, codified <br />under Health and Safety Code section 116900 et seq., increasing protections for residents facing termination of <br />residential water service due to non-payment. The Water Shutoff Protection Act requires residential water <br />accounts, among other requirements, to be at least 60 days delinquent before the water service can be shutoff for <br />nonpayment. There are other procedural and substantive requirements that water suppliers must comply with <br />27 <br />