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N-2024-189 Department of Justice (DOJ) Statement of Work 0 11Lz) t�, s ue) JUN 0 3 2024 1. Purpose Return FULLY EXECUTED Copy to City Clerk, M-30 EXHIBIT A STATEMENT OF WORK (Contract Number) Exhibit A C� The California Department of Justice (DOJ), California Justice Information Services Division (CJISD), Technology Support Bureau (TSB), also referred to as State, and the City of Santa Ana, hereafter referred to as Agency, enter into this Agreement for the purposes of DOJ to provide JusticeMDM application services to the Agency. 2. Background The Federal Bureau of Investigation (FBI) Criminal Justice Information Services (CJIS) Security Policy hereinafter referred as the FBI CJIS Security Policy (CSP), outlines the requirements agencies need to adhere to in order to access CJIS data on mobile devices. In the spring of 2013, the DOJ Hawkins Data Center (HDC) successfully completed the deployment of mobile devices with access to CJIS data to DOJ Special Agents. Using this newly developed solution, DOJ is assisting its Law Enforcement Agency Partners (LEAP) in being able to access CJIS data on their Agency owned devices. This service is built to suit, modular in design and available to all LEAP in good standing. 3. Term The term of this Agreement will commence on 01/01/2024 through 12/31/2024 the "Effective" term). Extensions will be made by amendment at the same terms and conditions. 4. Order of Precedence In the event of a discrepancy and/or inconsistency between the attachments of this Agreement, the descending order displayed on the Std. 213 shall take precedence. 5. Scope and Description JusticeMDM - This level of service does not include access to Criminal Justice Information and is strictly for the use of those jurisdictions wishing to take advantage of the California Department of Justice's services for Mobile Device Management (MDM). If an agency wishes to utilize their own infrastructure to access Criminal Justice Information they can do so with the approval of a California Law Enforcement Telecommunications System (CLETS) upgrade application to the CLETS Administration Section (CAS) and the CLETS Advisory Committee (CAC). Agency and DOJ will review DOJ's performance and discuss other issues related to service planning. During these reviews, the Agency is obligated to present any changes in the workload requirements and to report on any changes in the service quality or delivery. In addition, DOJ is obligated to advise the Agency of any changes which will affect service quality, ability to meet the workload requirements of client agencies and/or variances in schedules or cost. A. JusticeMDM Team will be responsible for the following: 1. Install, configure, monitor and maintain physical server hardware located at DOJ facilities. 2. Install, configure, and monitor virtual server instance(s) running on hardware at DOJ facilities. 3. Provide Simple Mail Transport Protocol (SMTP) service for the MDM instance for routing MDM email traffic. Page 1 of 6