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Department of Justice (DOJ) <br />Statement of Work <br />(Contract Number) <br />Exhibit A <br />4. Serve as the central point of contact and liaison for HDC operations, network, server, <br />password issues and security sections by the DOJ Computer Operations Unit. <br />5. Provide server and network support to authorized subscribing Agency's administrators <br />during regular business hours 8:00 a.m. to 5:00 p.m. (Pacific Standard Time) Monday <br />through Friday, excluding holidays and provide afterhours call back services for support <br />of MDM infrastructure and services. <br />6. Maintain licensing for subscribing agency. <br />7. Maintain separate MDM instance of subscribing LEAP for security. <br />8. Purchase and provide MDM licenses as stated in Exhibit D, Costs and Payment Method, <br />to Agency during the term of the Agreement. <br />9. Provide invoice(s) for the MDM licenses to Agency. <br />10. Provide Virtual Machine (VM) Server licensing for two VM's each at HDC and DOJ's <br />Disaster Recovery (DR) location. <br />11. Create and maintain Apple Push Notification Service certificates for agencies. <br />B. The DOJ will provide the following services: <br />California Justice Information Services Division (CJISD), Information Security and Digital <br />Investigation Services Section <br />• Oversee and maintain end point CJIS security requirements <br />2. CJISD, IT Agreements & Procurement Unit (ITCPU) <br />• Maintain and administer the Agreement <br />• Prepare Agreement amendments and renewals <br />• Submit request to DOJ's Accounting Office to invoice Agency for reimbursement of <br />costs <br />3. TSB will provide the core support services for the JusticeMDM as shown in the diagram <br />below: <br />vmware <br />f <br />UEM W.(S•CNE <br />-- — uEn sasj <br />Aimaah <br />WAN <br />wpr:apaceCM1"c <br />Aaeaa �$da$% <br />Voc le Dev ee <br />:® <br />Page 2 of 6 <br />