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: �' CITY OF SANTA ANA <br /> K. Contractor and all its instructors shall provide immediate feedback to the City via the ASAUA <br /> Homeland Security Regional Training and Exercise Program Manger regarding all customer <br /> requests for new or additional services or to file complaints. <br /> L. Contractor will be paid for services rendered. Training days are generally eight (8) hours long (e.g. <br /> 8AM-5PM), including a one (1) hour lunch break. Schedule should include regular breaks on a 50/10 <br /> break ratio—for every fifty(50) minutes of instruction, there should be a ten (10) minute break. Half <br /> days are defined as four(4) hours or less of curriculum. <br /> M. Training venues may be provided by the City or by hosting agencies based on the needs of the <br /> course. Contractor must be able to secure training sites at any of the jurisdictions within the ASAUA. <br /> N. All Contractor-developed courses must be approved by California Office of Emergency Services(Cal <br /> OES) for reimbursement under the Homeland Security Grant Program prior to delivery. It is the <br /> responsibility of the Contractor to prepare all forms and documentation necessary to obtain all course <br /> approvals at its cost. The ASAUA Homeland Security Regional Training and Exercise Program <br /> Manager will assist Contractor with the submission of the requests for approval. The City shall not <br /> be billed for any costs associated with obtaining these approvals. <br /> O. The anticipated start date of this agreement is Summer of 2023. Usage under this agreement will <br /> begin at this time. <br /> P. Depending on the training, Contractor's instructors and courses may be required to be California <br /> Peace Officer Standards & Training (POST) certified or California State Fire Marshal approved. It <br /> shall be the responsibility of the Contractor to obtain all POSTcertifications and California State Fire <br /> Marshal course approvals at its cost. The ASAUA Homeland Security Regional Training and <br /> Exercise Program Manager will assist Contractor with the submission of the requests for <br /> certifications and approval. The City shall not be billed for any costs associated with obtaining these <br /> certifications and approvals. <br /> Q. A list of "approved" courses is available from Cal OES at www.caloes.ca.qov and a list of Federal <br /> Emergency Management Agency (FEMA) approved classes is available at www.fema.qov/traininq <br /> R. Contractors are responsible for providing all course materials and delivering it to the site(s) of all <br /> training at their cost. <br /> S. Contractor must work with the ASAUA Homeland Security Regional Training and Exercise Program <br /> Manager and requesting agencies to coordinate the training calendar and venue. <br /> T. When required, Contractor must obtain the applicable certifications for developed courses before <br /> training begins. The need for certification will be determined by the ASAUA Training & Exercise <br /> Program Manager. It shall be the responsibility of the Contractor to complete all forms and <br /> documentation necessary to obtain the required certifications at its cost. The ASAUA Homeland <br /> Security Regional Training and Exercise Program Manager will assist the Proposer with the <br /> submission of the requests for certification. The City shall not be billed for any costs associated with <br /> obtaining these certifications. <br /> U. Contractor will be required to obtain Emergency Medical Association (EMA) or Emergency <br /> Management Institute (EMI) certification on developed courses at its cost if the course content <br /> contains materials that require state and/or federal certification. The ASAUA Homeland Security <br /> Regional Training and Exercise Program Manager will assist the Contractor with the submission of <br /> 23-113A 0-305 USFA Type-3 Incident Management Team Training Services Page 19 of 42 <br />