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Understanding of Need/Schedule of Delivery Project Understanding The City of Santa Ana (City) is seeking an engineering consultant to provide complete plan check services on an on -call, as needed basis. The services include review of civil related improvement plans, studies, and reports, including grading, sewer, storm drain, water quality management plans (WQMP), drainage, and erosion control. We have built our team around the understanding that plan check services should be provided by or under the responsible charge of a California Licensed Professional Engineer and Land Surveyor. Our team's plan check experience includes rough grading, precise grading, hydrology and hydraulics, street improvements, street lighting, erosion control, WQMP, survey maps and easement plans, lot line adjustments, utility easements, and map recordation. We've developed a comprehensive and dynamic program to successfully deliver on -call plan checking review services for our clients. We understand the importance of proactive communication, responsiveness, and flexibility. We are accustomed to being ready when called upon for specific assignments to meet your expectations. Our team has the proven ability to streamline the plan check review process based on the systems and templates we've created (such as our plan check log [Figure 1.j) to confirm quality and promptness. Cannon is strongly committed to serving our clients by truly listening to their project objectives, producing quality work, and completing plan check reviews on time or early, and within budget. Figure 1. Sample of Cannon Plan Check Log Approach Cannon's approach to provide plan check and map check services to the City includes the following key components: • Communication Strategy • Experienced Plan Check Team • Plan Check Conformance • Facilitating the Plan Check Process • Electronic Development Plan Checking • Record Keeping and Reporting • Turnaround Time Communication Strategy At the top of this list of key components that will lead to project success is effective communication between our internal review team and the City's Project Manager and Staff. This will confirm we provide the City with the support they are looking for to reduce the impact to politically sensitive areas or disruption to the public. The closest possible rapport will be developed with the City's Project Manager to understand special budget constraints, time schedules, and associated impacts. By building on excellent communications, we will more easily define problem areas, technical requirements, and facilitate a smoother plan check review and approval process. Experienced Plan Check Team Within our highly skilled staff of engineers, project managers, quality assurance / quality control (QA/QC) team, and constructability reviewers are personnel that take their chosen profession very seriously. This team strives for the highest quality of service for each project review. Because our plan check engineers have extensive design experience using local, regional, and other applicable design standards on a day-to- day basis, we can confirm the improvement plans and associated reports and documents will meet the current applicable codes and standards. We have also structured our team to have flexibility with meeting varying workload sizes. In addition to our key personnel, Cannon is home to comprehensive engineering staff who are ready to commence project work immediately, should the need arise. We can meet short-term workload needs by temporarily bringing in other personnel and, with the City's approval, meet