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comparing the City's current practices against industry standards and leading practices in fleet management. This will <br />include an examination of how other municipalities have successfully transitioned to EVs, with a focus on their <br />vehicle replacement policies, vehicle and EV charging maintenance protocols (e.g., in-house vs. third party <br />maintenance), operational adjustments, and EV charging policies. Through this analysis, ICF will identify key success <br />factors and potential challenges, providing the City with a clear roadmap for effective policy development. In parallel, <br />ICF will present findings from existing policy review to key City staff to identify issues and shortcomings with existing <br />policy issues and any relevant federal or state mandates that may affect City policies. <br />Our team will also conduct a high level assessment of the current maintenance facilities to identify and recommend <br />the necessary modifications to meet the needs of EVs. This evaluation will cover a range of considerations, including <br />updates to equipment, adjustments to the layout, enhancements to safety measures, and other relevant factors, <br />ensuring that the facilities are fully prepared to accommodate the unique requirements of EVs. <br />Building on the insights gained from the policy review and stakeholder consultations, ICF will then work closely with <br />the City to draft a comprehensive vehicle replacement policy. The development of the policies will also be based on <br />the findings from Task 3, which establishes clear decision thresholds for the replacement of existing vehicle <br />inventory, ensuring that the City has all the necessary information to make informed and strategic decisions. <br />Additionally, we will consider policies to guide driver behavior, promoting efficient driving practices that maximize <br />battery range and reduce wear and tear. Emergency procedures will also be outlined, providing clear instructions for <br />handling vehicle breakdowns, charging station malfunctions, and other unforeseen events. <br />Leveraging ICF's extensive experience and track record of success in working with diverse municipalities across the <br />country, we are uniquely positioned to bring forward a wealth of best practices and valuable insights to inform the <br />development of optimal policies for the City of Santa Ana. Our engagement with various municipalities, particularly <br />those of similar size and operational characteristics, has afforded us a deep understanding of the challenges and <br />opportunities inherent in transitioning to EV fleet practices. We will draw upon this rich repository of knowledge to <br />present the City with a curated set of proven strategies and policy recommendations. These will be tailored to the <br />City's specific context, ensuring that they are both relevant and actionable. <br />Task 4 Deliverables <br />• Presentation to City staff <br />• Draft comprehensive, clear, and consistent fleet policies and standards, submitted in Microsoft Word <br />Task 5: Workforce Development and Staffing Levels <br />To successfully transition a City fleet to EVs, a comprehensive workforce development plan is necessary. <br />The reasons for this include the fact that EVs have different maintenance requirements compared to <br />traditional ICE vehicles, and existing fleet maintenance staff need to be trained to perform maintenance, repair, and <br />service on EVs. Administrative staff to execute and administer the Master Plan will also need to be equipped with EV <br />fleet operation knowledge. Furthermore, EV charging infrastructure is a complex technology that requires specialized <br />skills and knowledge. Technicians need to be trained to install, maintain, and service charging stations. Fleet <br />managers must also understand and navigate the intricacies of EV charging to ensure optimal vehicle utilization, <br />determine the appropriate charging stations to use, monitor and manage battery health, and address any issues that <br />may arise. Staffing levels for City fleet and coordinating adequate charging sessions for fleet vehicles between <br />operating shifts are also essential considerations. Another critical aspect of workforce development is the need for <br />ongoing training and education to keep the workforce up-to-date on the latest technology and best practices. As EV <br />technology is still evolving, new advancements are expected to emerge over time, making it crucial to have well - <br />trained personnel who can ensure the safety and reliability of the charging infrastructure. Therefore, a comprehensive <br />workforce development plan that includes training plans and schedules by job specification, fuel type, maintenance <br />class, vehicle type, and frequency is necessary to ensure that the City workforce is adequately prepared for the <br />transition to EVs. This plan will equip the workforce with the necessary skills and knowledge to maintain the vehicles <br />and infrastructure at an optimal level and address any challenges that may arise during the transition. <br />16 <br />