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Docusign Envelope to: 8DB22FEB-26C9-4AA8-92E8-033D22A87DE7 ESOURCE PROPOSALT00W OFSANFAANA FORAM IMPLEMENTATION SUPPORT SERVICES Understanding of Scope of Services E Source has had the pleasure of working with the team at Santa Ana on your AMI project. We have supported your team on the tasks that you have requested in your RFP and that are outlined below in our scope of work. We have established a positive and productive working relationship with your vendor partners, including AquaMetric, Xylem (Sensus), Harris SmartWorks, Systems & Software, and Concord Utility Services (Concord). We have extensive working knowledge of Santa Ana's entire AM system, including RNI headend, Sensus Analytics, Compass MDMS, enQuesta CIS, and Peak Workflow Work Order Management system (WOMS). Task 1: Project Management One of the primary factors that distinguish successful AM projects is the quality of the overall project management. In the E Source model, based on the Project Management Institute's (PMI's) PMBOK® and Agile methodologies, our Project Manager (PM) works very closely with Santa Ana's PM and the project team using proven process, methodologies, and templates to produce a robust, flexible implementation approach. We are very experienced in helping a combined vendor and utility team execute successfully to the project baseline. Tara Turch, the E Source PM, will be responsible for supporting the activities listed in Table 1. Our PM will manage vendor performance, risk management, items of concern, and open action items. These items will be managed regularly and will be consistently tracked. Table 1. E Source Project Management Activities SOURCE• Scope Ensure the project plans outline ail of the work required to complete the project successfully and Management that the client and vendors avoid scope creep. Scope management consists of initiation, scope tannin , scope definition, scope verification and scope than a control. Change Ensure a formal change control process is in place to control changes to the baseline project plan Management and SOW throughout the project lifecycle. Cost Ensure the project is completed within the approved budget Cost management consists of Management resource planning, cost estimating, cost budgeting, and cost control. Quality Ensure the project will satisfy the needs for which it was undertaken. Quality management consists Management of quality planning, quality assurance, and quality control. Reporting Ensure timely &appropriate generation, collection, distribution, and storage of project information. Management Handle communications planning, performance reporting, and administrative closure. Schedule Ensure timely project completion. Time management consists of activity definition, sequencing, and Management duration estimating, as well as schedule development and control. Vendor Ensure vendors are completing their contractual scope of work on schedule and within budget Management I Coordinate with technical resources as necessary to ensure verification of technical deliverables. Resource Ensure qualified resources are available and properly prepared to perform each task. Identify Management project resourcing needs and coordinate with the appropriate organizations to meet them. Risk & Issue Ensure risk is identified, analyzed, and responded to appropriately based on probability and impact Management in accordance with the risk management plan. Once a risk is realized, transition it to a pre -defined issue tracking and resolution process. E