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Finance and Management Services <br />www.santa-ana.org/finance <br />Item # 10 <br />City of Santa Ana <br />20 Civic Center Plaza, Santa Ana, CA 92701 <br />Staff Report <br />October 1, 2024 <br />TOPIC: Citywide Translation and Interpretation Services <br />AGENDA TITLE <br />Agreements with Accent on Languages, Inc., Mente, Inc. dba Cesar Vargas and <br />Associates, Continental Interpreting Services, Inc., and Interpreters Unlimited, Inc. for <br />Citywide Translation and Interpretation Services (Specification No. 24-022A) (General <br />Fund and Non -General Fund) <br />RECOMMENDED ACTION <br />Authorize the City Manager to execute aggregate agreements with Accent on <br />Languages, Inc., Mente, Inc. dba Cesar Vargas and Associates, Continental Interpreting <br />Services, Inc., and Interpreters Unlimited, Inc. to provide citywide translation and <br />interpretation services for a term beginning October 01, 2024 and expiring September <br />30, 2027, with provisions for two, one-year extensions, in an aggregate amount not to <br />exceed $1,290,000 (Core Agreement No. A-2024-XXX). <br />Vendor <br />Location <br />Accent on Languages, Inc. <br />Berkeley, CA <br />Cesar Vargas and Associates <br />Orange, CA <br />Continental Interpreting Services, Inc. <br />Brea, CA <br />Interpreters Unlimited, Inc. <br />San Diego, CA <br />GOVERNMENT CODE 484308 APPLIES: Yes <br />DISCUSSION <br />The Purchasing Division establishes annual citywide contracts with vendors that provide <br />goods and services required by multiple City departments and agencies on a recurring <br />basis. The City currently provides on -site and remote translation and interpretation <br />services for residents who are English language learners and or non-English speaking, <br />and residents who are deaf and or hard of hearing at City Council meetings, customer <br />counter service at City Hall, other various sites, live phone calls, community meetings, <br />and special events on an as -needed basis. <br />