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c f <br />r U o n <br />P.O. Box 17661 Tucson, AZ 85731 <br />Phone: (520) 891-5376 or (520) 891-5319 <br />Fax: (520) 733-6282 admin@ikcpartners.com <br />July 11, 2024 <br />Jack Ciulla, Chief Technology Innovations Officer <br />City of Santa Ana — Information Technology <br />20 Civic Center Plaza <br />Santa Ana, CA 92701 <br />Enclosed is our response to the Accela Civic Application Implementation Services, <br />Request for Proposal No. 24-087A for the City of Santa Ana. <br />IK Consulting, LLC is a Gold Certified Professional Services Partner with Accela, Inc., <br />established in Tucson, Arizona in May 2002 by Connie Ingram and Missy Kern. With over <br />25 years of experience each working in Land Management departments in Arizona, our <br />founders have supported various jurisdictions with Accela software since 1994. <br />From Permits Plus to Accela Automation to the current Civic Platform software, IK <br />Consulting's founders have been configuring, implementing, migrating, and supporting <br />Accela Software for nearly 30 years. We have successfully executed numerous data <br />conversions from Accela's Legacy Permits Plus software, as well as from other software <br />programs and spreadsheet tracking systems. <br />IK Consulting is a Limited Liability company and is certified as a Woman -Owned Small <br />Business with the U.S. Small Business Administration. Our primary expertise lies in <br />Accela software including Civic Platform, Accela Citizen Access, Accela Mobile and <br />Accela GIS. <br />Primary contact for this RFP process: <br />Melissa Kern <br />PO Box 17661 <br />Tucson, AZ 85731 <br />missy.kern,ikcpartners.com <br />(520) 891-5376 <br />Proposed Project Manager this project: <br />Connie Ingram <br />PO Box 17661 <br />Tucson, AZ 85731 <br />connie.in rg am@ikcpartners.com <br />(520) 891-5319 <br />This response is being presented by IK Consulting, LLC, with Gray Quarter, Inc. as <br />subcontractor. Gray Quarter is also a Certified Professional Services Partner with Accela, <br />Inc. Their company is owned by managing partners John Schomp, Dane Quatacker and <br />Larry Cooper. While IK Consulting, LLC will be actively managing all aspects of this <br />project, Gray Quarter, Inc will be handling many of the interfaces and the data conversion <br />from the City's existing Santa Ana Property Information Network system (SAPIN). The <br />