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Section 2 — Company Background
<br />IK Consulting, LLC
<br />IK Consulting, LLC (IKC) is a software implementation company who offers affordable professional
<br />system design, development, training, and implementation for Accela's Civic Platform software, including
<br />Land Management, Licensing and Case Management, and Asset Management. With over 30 years of Land
<br />Development software implementation experience, our services include project management, business
<br />process analysis, development, migration, reporting, training and administration of the Civic Platform
<br />software, Mobile solutions, Citizen portal, Electronic Document Review and Interactive Voice Response
<br />(IVR) systems. Our consulting professionals have extensive training and experience in the areas of
<br />information technology, process management, system migration, system design, training, reports and
<br />implementation.
<br />IKC was formed in Arizona in 2002 by Connie Ingram and Missy Kern who both worked within Arizona
<br />jurisdictions within Land Management departments for over 20 years each. Our extensive understanding
<br />of the unique needs and requirement of government allows a unique and highly effective approach to project
<br />management, business systems analysis, training and software solution implementation for our customers.
<br />Connie and Missy are both fully engaged in hands-on development, configuration and project management
<br />in all IKC projects; with one being designated to each implementation project to provide high level focus
<br />on the specific needs of that project.
<br />We are committed to customer success and working as a team with our customers to ensure the most
<br />effective solutions for all their needs and knowledge transfer to allow management by the customer post
<br />go -live. Over 50% of our staff also come from working in the building industry for several years, which
<br />helps our staff truly understand how your organization functions.
<br />As a company, we have been implementing solutions using Accela products since we opened our doors in
<br />2002. We have migrated many customers from Accela's legacy Permits Plus product to their current Civic
<br />Platform (pka Accela Automation). Additionally, we have worked with non-Accela legacy clients, to
<br />implement the Accela Civic Platform software both on -premise and in the SaaS environment. Over the
<br />years, we have implemented multiple departments including (but not limited to): Building, Agriculture,
<br />City Clerk, Enforcement, Engineering, Fire, Fleet Services, Landscape, Licensing, Long Range Planning,
<br />Operations, Planning, Process Engineering, Public Works Facilities, Recreation and Parks, Urban Runoff
<br />and Utilities.
<br />IKC's offices are located in Tucson Arizona.
<br />Gray Quarter, Inc
<br />Gray Quarter, Inc. (Gray Quarter) is a California -based Corporation that is owned by managing partners
<br />John Schomp, Dane Quatacker, and Larry Cooper. Each of these partners served in leadership roles at
<br />Accela for over a decade; working closely with executives, product management, engineering, customer
<br />support, sales, and cloud operations.
<br />Gray Quarter empowers government agencies to provide transparent and efficient services to their citizens
<br />through innovative solutions and collaborative partnerships. Their mission is to help municipalities get the
<br />maximum value from their substantial investment in their Permitting and Licensing Software, including
<br />Accela and Oracle with whom they have long-standing partnerships.
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