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They specialize in the technical aspects of software implementations with the proven experience required <br />in the most challenging projects. Armed with in-depth enterprise platform knowledge as well as <br />familiarization with the latest emerging technologies, they bring the tools necessary to complete tasks with <br />efficiency and precision. Gray Quarter resources have worked with and designed in a variety of <br />architectures in previous projects and their team is able to successfully complete all phases of a Permitting <br />and Licensing Implementation: analysis, development, configuration, testing, maintenance, training, and <br />administration. <br />The IKC and Gray Quarter Teams <br />IKC and Gray Quarter founders have successfully worked together on multiple projects including (but not <br />limited to): <br />Chino, CA <br />Huntington Beach, CA <br />Prescott Valley, AZ <br />Santa Rosa, CA <br />Washington County, MD <br />Washington County, OR <br />West Sacramento, CA <br />Collectively, we have worked with more than 200 jurisdictions. <br />Section 3 — Company Qualifications <br />IKC's founders began their journey with Land Management System (LMS) software over 30 years ago <br />while working for Pima County (an Arizona jurisdiction), as end users in the Planning and Development <br />Services department. As previous LMS users we understand the ins and outs of business processes related <br />to Land Management/Land Development from a functional perspective, not just a software prospective. <br />The knowledge was then extended further, to the software side, as Accela's software became the first <br />migration we participated in back in 1994 and we have been working with Accela software ever since. This <br />hands-on experience allows us a unique understanding of the needs and requirements of government <br />agencies and our 30 years of working with LMS systems allows us in-depth knowledge of the needs, uses <br />and best practices for Land Management/Land Development needs. <br />Over the past 22 years, IKC staff has worked with numerous City, County and State jurisdictions across the <br />United States providing services from support to system enhancement to full system implementation and <br />data conversion for Accela software. We currently offer support to their Legacy Permits Plus software, but <br />more predominately we provide services for jurisdictions using the current Accela Civic Platform software <br />— versions up to, and including, the most current version 24.1. <br />Implementation services that we have been successfully providing for full implementations similar to this <br />Request for Proposal include: <br />• Project Management <br />• Business Process Analysis <br />• System Configuration <br />• System Scripting <br />• Data Conversions <br />• Report Development (SSRS and Crystal Reports) <br />• Electronic Document Review Configuration <br />Page 13 <br />