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• NOVELL ADMINISTRATION 4X, University of Arizona <br />Obtained CNA Certification for Novell 4X in January 1997. <br />• SYSTEM ADMINISTRATION FOR MS SQL SERVER 7.0, DRA Software Training <br />Successfully passed class examination. <br />• MASTERING VISUAL BASIC 6.0 FUNDAMENTALS, DRA Software Training <br />Successfully passed class examination. <br />• MASTERING VISUAL BASIC 6.0 DEVELOPMENT, DRA Software Training <br />Successfully passed class examination. <br />• CRYSTAL REPORTS 1, 2 AND PROGRAMMING, DRA Software Training <br />Successfully passed class examination. <br />• SSRS REPORTING, Clear Canyon Technologies, Inc. <br />Successfully passed class examination. <br />• ACCELA CERTIFICATIONS, Accela Inc. /Accela, University <br />Successfully passed all the following class examinations <br />• BRONZE CERTIFIED IMPLEMENTATION PROFESSIONAL <br />• ACCELA ASSET MANAGEMENT PROFESSIONAL <br />• ACCELA EMSE SCRIPTING - LEVELS 1, 2 AND 3 <br />• CIVIC PLATFORM FORM DESIGNER FOR ADMINS <br />MARCH 1996 <br />DECEMBER 2000 <br />JANUARY 2001 <br />FEBRUARY 2001 <br />MAY 2001 <br />MARCH 2O13 <br />APRIL 2016 <br />SEPTEMBER 2017 <br />FEBRUARY, MARCH, APRIL 2021 <br />FEBRUARY 2021 <br />• ACCELA CERTIFIED PARTNER LEVEL 1: ACCELA CITIZEN ACCESS MAY 2023 <br />• ACCELA CERTIFIED PARTNER LEVEL 1: GIS MAY 2023 <br />• ACCELA CERTIFIED PARTNER LEVEL 1: RECORDS AND MOBILE CONFIGURATION MAY 2023 <br />• ACCELA CERTIFIED PARTNER LEVEL 1: USER EXPERIENCE CONFIGURATION MAY 2023 <br />Accela Civic Platform Supplemental <br />• Effective and successful Project Manager of many Accela Land Management, Accela Asset Management <br />and Accela Licensing and Case Managementprojects, ranging in all sizes from one to eight departments <br />/modules, to assisting with only pieces of Accela managed projects (such as reports and/or training). <br />• Complete business process analysis, leading multiple work teams from various departments across <br />Enterprise wide agencies throughout the United States. <br />• Automate various functionality utilizing Event Scripting (both version 2 and version 3), Custom <br />Functions, Batch Processes and/or Expression Builder. <br />• Establish user setup/security design and implementation for all areas of the software solution. <br />• Creation/programming of many new process types for various divisions (building permit issuance, <br />violation tracking, subdivision processing, address issuance, planning processes, business licenses, <br />engineering processes, fire processes, gas well process, transportation processes, and others) for <br />jurisdictions all across the United States. <br />• Successfully managed numerous conversions of existing history data into newly created process, as well <br />as multiple migrations to the Civic Platform. <br />• Create custom new user and system manager documentation for processes and procedures, and manage <br />System Administrator and User Training sessions. <br />• Assist Accela Education /Accela U department with teaching core Civic Platform classes, such as Core <br />Team Training, Administrator Training, V360 Administrator Training, User Training, EMSE (both <br />version 2 and version 3), Accela Mobile Office Training, Database Schema Training, Report Writing <br />Training, Scripting, Data Mapping Tool Training and Accela Citizen Access Administration. <br />• Design and implement calendaring system within various products to effectively manage multiple <br />jurisdiction's inspection needs. Additionally designed calendars to manage Subdivision, Planning, and <br />other process meeting and process due date schedules. <br />• Manage and fulfill both internal and public reporting requests for data, using Access, Visual Basic, <br />Crystal Reports, SSRS and SQL queries to access the data requested. <br />• Define needs for additional functionality within the software, make necessary programming changes or <br />work with Accela, Inc. to define necessary assistance, supervise testing prior to implementation, <br />review/evaluate proper documentation and oversee implementation of new functionality. <br />• Accela Gold Certified Partner. <br />49 <br />