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ATTACHMENT A <br />SCOPE OF WORK <br />I. GENERAL INFORMATION: The County of Orange is comprised of 22 Departments and over 18,000 <br />employees located throughout the County. The County's core businesses are public safety, public <br />works, construction management, public health, environmental protection, regional planning, public <br />assistance, social services and aviation. <br />Contractor is to provide Bottled Water to various County facilities located throughout the County of <br />Orange on an as needed basis and usage is not guaranteed. Facility locations may be added or <br />deleted, and service hours modified at any given time. <br />Each Department may have different hours of operations, but all non -urgent deliveries shall be done <br />within regular County business hours. All emergency/urgent deliveries shall be coordinated with <br />each respective ordering Department. Contractor is required to provide Bottled Water upon request <br />by any County Department. <br />II. CONTRACTOR RESPONSIBILITIES: <br />A. Contractor shall possess all Federal, State and Local permits, licenses and approvals <br />necessary to provide goods required in the Scope of Work. Any associated fees shall be the <br />responsibility of the Contractor. <br />B. Contractor shall perform all work in accordance with industry standards and California State <br />Health and Safety Codes. <br />C. Bottled water provided under this Contract shall be in compliance with all applicable Local, <br />State and Federal Laws, Food and Drug Administration Regulations and any other rule <br />applicable. <br />D. Contractor shall provide a dedicated account manager/sales representative and/or inside <br />customer service representative knowledgeable of the Contract products, to efficiently answer <br />all County questions/inquiries. Contractor account manager/sales representative shall be <br />available during regular business hours to assist County with placement of orders, follow-ups <br />and any other areas requiring assistance within the realm of their responsibility. <br />E. All pricing is to be F.O.B. DESTINATION. No shipping charges will be authorized for <br />payment for items ordered against this Contract, including items listed under Additional <br />Goods/Products. <br />F. Contractor shall itemize all applicable Federal and State taxes, as well as any other applicable <br />taxes/fees as separate line items when invoicing. No self-imposed fees shall be accepted. <br />G. Contractor shall not charge County for urgent order requests, which will be delivered as <br />promptly as possible. <br />H. Contractor shall make delivery arrangements directly with the requesting Department at the <br />location specified on the order. Deliveries are expected to be made in full. Approval for <br />delivery of partial or incomplete orders shall be obtained prior to delivery from the <br />department placing the order. Partial deliveries without approval may not be accepted and <br />any charges incurred shall be the responsibility of the Contractor. <br />I. Contractor shall notify respective ordering department of any order or delivery delays on <br />requested items at the time of order is placed or as soon it is known. <br />J. Contractor shall bill for items as per Attachment B- Pricing and Compensation. No <br />exceptions shall be made. <br />County of Orange Page 17 of 25 RCA-017-22010155 <br />County Procurement Office File No. 2267902 <br />