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K. Contractor shall be able to provide dispensers in various sizes and types as requested by each <br />County Departments. (Example: Free-standing, countertop, 3-gallons, 5-gallons, etc.) <br />L. Contractor shall provide bottled water and any other product/service listed on this Contract to <br />Water Clubs established in County locations in accordance with Pricing and the Terms and <br />Conditions of this Contract. <br />M. Contractor shall invoice Water Club accounts according to the instructions provided by each <br />"Water Club" coordinator. Contractor shall not invoice County for bottled water provided to <br />Water Clubs. <br />N. Contractor shall maintain, at Contractor's expense, a telephone answering system, which, at a <br />minimum, provides eight (8) hours per day, five (5) days per week, live coverage from the <br />hours of 7:30 a.m. to 4:30 p.m. and/or an e-mail address to place all requests/orders, as well <br />as a contact name and number for 24-hour access phone number for emergency orders. <br />O. Contractor shall complete all work within regular County business hours, Monday through <br />Friday 8:00 a.m. to 5:00 p.m., unless other arrangements are made by County Site <br />Coordinator. Each Department may have different needs due to facility structure and/or <br />hours of operations. Contractor shall accommodate requests based on each Facility needs and <br />hours of operations. <br />III. DELIVERY INSTRUCTIONS: <br />A. Contractor shall deliver according to a predetermined schedule and/or as requested by each <br />County Department. Delivery requirements may vary by location and shall be specified by <br />each Site Coordinator/Department and accommodated by Contractor. All delivery schedules <br />shall be mutually agreed upon between Contractor and each County Department. <br />B. Contractor shall perform all deliveries and to act in a safe and professional manner, adhering <br />to all applicable Local, State and Federal Laws and the Food and Drug Administration <br />regulations. <br />C. There are numerous locations that require delivery throughout the County, Contractor shall <br />make delivery arrangements directly with the requesting Department at the location specified <br />on the order. Water Clubs shall also have a site coordinator responsible to coordinate water <br />club deliveries. <br />D. Contractor shall not charge County for occasional emergency/urgent delivery of bottled <br />water. <br />IV. DELIVERY LOCATIONS: <br />A. Contractor shall be responsible for any parking fees at time of delivery services. County shall <br />not provide free parking for delivery services, parking fees will not be reimbursed, and <br />parking passes shall not be issued. <br />B. Contractor shall make delivery of goods to any and all County locations throughout the <br />County; Contractor shall coordinate with ordering department accordingly. Contractor is <br />required to make deliveries throughout entire County of Orange. <br />C. Some delivery locations may not have loading docks. The Contractor is required to make all <br />necessary arrangements and means necessary to complete delivery. Inside delivery to <br />secured facilities may be required. <br />D. Contractor shall make delivery of goods to any/all County facility throughout the County for <br />Water Club members. <br />V. CONTRACTOR PERSONNEL: <br />A. All Contractor personnel shall be employees of the Contractor and wear uniforms while on <br />County premises. Please refer to Article 13 of this Contract. <br />County of Orange Page 18 of 25 RCA-017-22010155 <br />County Procurement Office File No. 2267902 <br />