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Item 20 - Agreement with BlueViolet for Security, Access Control, and Intercom Maintenance
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Item 20 - Agreement with BlueViolet for Security, Access Control, and Intercom Maintenance
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9/26/2024 11:51:38 AM
Creation date
9/25/2024 8:18:56 AM
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City Clerk
Doc Type
Agenda Packet
Agency
Public Works
Item #
20
Date
10/1/2024
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- 7 - <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Blueviolet/Lanmor <br />Contacts <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Blueviolet/Lanmor After Hours Dispatch Center (automated <br />call-center) After Hours (888) 445-9922 <br /> <br />Courtland Russell – Service Coordinator <br />Office: 623-869-6864 <br /> x 1101 <br />Cellular: 623-810-6871 <br /> <br />Kip Cunningham – President <br />Office: 623-869-6864 x 1102 <br />Cellular: 623-606-3519 <br /> <br />Jordan Cunningham – Operations Manager <br />Office: 623-869-6864 x 2117 <br />Cellular: 602-376-9328 <br /> <br />Richard Carson – Account Manager <br />Office: 602-342-8822 <br />Cellular: 480-915-3445 <br />City of Santa Ana Contacts <br /> <br />Phil Neff – IT Department Administrator <br />Main Line: 714-719-2526 <br />Email: PNeff@santa-ana.org <br /> <br />Nadia Orozco – Management Aide <br /> Main Line: 714-647-3534 <br />Cellular: <br />Email: norozco5@santa-ana.org <br /> <br /> <br /> <br />Account Meetings <br />Q <br />u <br />a <br />t <br />Blueviolet/Lanmor Services will meet quarterly to review the results of all service <br />calls and address any Preventative Maintenance service and review the <br />report of any items that need to be addressed. In addition, Blueviolet/Lanmor <br />Services will review all outstanding service tickets and all closed service <br />during the previous quarter. A follow up quarterly meeting document will be <br />provided to the City of Santa Ana within a week of quarterly review <br />summarizing all items reviewed in the quarterly meeting. <br /> <br />
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