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- 8 - <br /> <br /> <br /> <br /> <br />Training <br />1. End user Training will be performed by Blueviolet/Lanmor <br />Technicians unless otherwise requested by City of Santa <br />Ana. <br />2. Blueviolet/Lanmor will provide phone support for City of Santa Ana IT <br />and Facilities Management on newly installed Burglary and Access <br />Control systems. <br /> <br />