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ACCENT ON <br /> LANGUAGES <br /> In-person and Video Interpretation Services <br /> Our interpreting process is designed for efficiency and precision. Here is a depiction of our <br /> seamless workflow: <br /> Interpreting Process <br /> Request Confirm Interpreting Feedback Report <br /> Interpreter <br /> • Check with the chest <br /> regarding any feedback <br /> • <br /> • Coordination prior to, Passes along the <br /> • Confirm receipt during,and atter the feedback to the <br /> • Request can be sent • Follow up with a quote event interpreters and On demand report <br /> via email or made by If needed • Provide updates and update our records compilation <br /> phone call • Upon uoteaccordingly • Weekly/Monthly! <br /> p q approval, help communicate • Provide resolution and Quarterly <br /> confirm an interpreter between the client and action plan in <br /> the interpreter <br /> response to <br /> constructive <br /> feedbacks <br /> Gathering information about the request: The process is initiated by collecting all necessary <br /> details for the assignment. The Project Manager takes note of the interpreting requirements, <br /> including: <br /> • Nature of the meeting and subject matter <br /> • Setting and format of the meeting/appointment <br /> • Special cultural or gender requirements <br /> • Dates and schedule <br /> • Language or dialect combination (from and into) <br /> • Availability of documents and texts to support interpreters <br /> • Type of service: face to face, telephonic, video <br /> • Mode of interpreting: simultaneous or consecutive <br /> Confirming the interpreter: <br /> • The PM acknowledges receipt of information promptly and confirms details with the <br /> client/requestor. <br /> • The Accent PM identifies and assigns a qualified interpreter or team of interpreters <br /> tailored to the specific job requirements. <br /> • Once all the interpreters have been assigned, the PM sends a confirmation to the City's <br /> point of contact, detailing all the agreed requirements. For on-site interpreting, special <br /> attention is placed on noting issues in advance regarding accessibility and <br /> transportation, such as entrance access and location, security or health checkpoints, <br /> traffic, public transportation options, or parking availability. <br /> Accent on Languages Response 24-022A 6 <br /> Volume I-SOQ <br />