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ACCENT ON <br /> LANGUAGES <br /> c. Agreement Statement <br /> Accent on Languages concurs with all provisions as contained in Exhibit II —Sample Agreement <br /> of this RFP and does not have any exceptions nor concerns. <br /> d. Firm and Team Experience <br /> Description of the Firm, Address and Account Manager <br /> Accent has a rich history of successfully managing a diverse array of translation and <br /> interpretation projects, ranging from small-scale assignments to highly specialized endeavors. <br /> Ms. Caroline Lee will be the designated Account Manager under this contract and will oversee <br /> quality control and ethics. In addition to the Account Manager, our dedicated team of Project <br /> Managers (PMs) will be assigned to serve the City. Orders for services can be placed by <br /> telephone, email, or fax. Accent's headquarters office is located at 2718 Telegraph Avenue, Suite <br /> 104, Berkeley CA 94705. <br /> The leadership team at Accent has a multicultural composition with a profound respect for the <br /> nuanced meanings within various cultures and their respective heritages. Beyond English, our <br /> team members are proficient in Spanish and Chinese. The following table shows the key <br /> management personnel assigned to this project: <br /> Key Personnel Role and experience <br /> Ms.Caroline Lee, CEO and owner of Accent on Languages. Translation <br /> CEO and owner/Chinese linguist and Localization Executive with 15+ years of <br /> caroline@accentonlanguages.com localization leadership; strong understanding of <br /> 510-644-9470 x 1001 localization and globalization best practices, <br /> • Middlebury Institute of International Studies, technology and tools, processes, and linguist <br /> master's degree in Conference Interpreting management in various verticals. She has a vision of <br /> • 15+years of project management and helping people serve the greater good through <br /> leadership experience in the language industry creating a diversified culture and establishing better <br /> • 15+years of experience as a Chinese linguist communication in both language and culture. <br /> (translator and interpreter) Supervised over 20-million-dollar projects from <br /> ideation to launch with 99.8% accuracy and on-time <br /> delivery. Worked closely with Fortune 500 global <br /> executives on business strategies, creative solutions, <br /> and financial predictions to adapt to market <br /> conditions while increasing profitability. <br /> Accent on Languages Response 24-022A 11 <br /> Volume I-SOQ <br />